Organisational kindness and compassion: what are the barriers, enablers and outcomes for clients and stakeholders?

• Jennifer Smith-Merry,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Writing – original draft, Writing – review & editing

  Affiliation Professor and ARC Industry Laureate Fellow, Centre for Disability Research and Policy, Faculty of Medicine and Health, The University of Sydney, Sydney, Australia

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• Damian Mellifont ,

  Roles Formal analysis, Writing – original draft, Writing – review & editing

  * E-mail: damian.mellifont@sydney.edu.au

  Affiliation Lived Experience Postdoctoral Fellow, Centre for Disability Research and Policy, Faculty of Medicine and Health, The University of Sydney, Sydney, Australia

  https://orcid.org/0000-0002-7920-4641

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• Justin Newton Scanlan,

  Roles Formal analysis, Methodology, Writing – review & editing

  Affiliation Associate Professor (Occupational Therapy), Centre for Disability Research and Policy, Faculty of Medicine and Health, The University of Sydney, Sydney, Australia

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• Nicola Hancock

  Roles Conceptualization, Methodology, Writing – review & editing

  Affiliation Mental Health Stream Lead, Centre for Disability Research and Policy at The University of Sydney, Sydney, Australia

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