Analyzing public demands on China’s online government inquiry platform: A BERTopic-Based topic modeling study

• Zhuoyuan Tang ,

  Contributed equally to this work with: Zhuoyuan Tang, Xuan Pan

  Roles Conceptualization, Data curation, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: tzhuoyuan@163.com

  Affiliation School of Information Technology, Zhejiang Financial College, Hangzhou, China

  https://orcid.org/0009-0008-2278-0067

  ⨯
• Xuan Pan ,

  Contributed equally to this work with: Zhuoyuan Tang, Xuan Pan

  Roles Data curation, Investigation, Methodology, Project administration, Writing – original draft, Writing – review & editing

  Affiliation Medical Record, Zhejiang University School of Medicine Sir Run Run Shaw Hospital, Hangzhou, China

  ⨯
• Zhouyi Gu

  Roles Conceptualization, Funding acquisition, Project administration, Supervision, Validation, Writing – original draft, Writing – review & editing

  Affiliation School of Information Technology, Zhejiang Financial College, Hangzhou, China

  ⨯