CTM and QFD analysis: Framework for fintech adoption priority in commercial banks

• Donghoon Kang,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Writing – original draft

  Affiliation Graduate Program in Technology Policy, Yonsei University, Seoul, Republic of Korea

  https://orcid.org/0000-0001-9092-7085

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• So Young Sohn

  Roles Conceptualization, Funding acquisition, Methodology, Supervision, Writing – review & editing

  * E-mail: sohns@yonsei.ac.kr

  Affiliation Department of Industrial Engineering, Yonsei University, Seoul, Republic of Korea

  https://orcid.org/0000-0002-3958-2269

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