Customer satisfaction evaluation for drugs: A research based on online reviews and PROMETHEE-Ⅱ method

• Xiangqi Zhao,

  Roles Data curation, Methodology, Writing – original draft

  Affiliation School of Business Administration, Shenyang Pharmaceutical University, Shenyang, Liaoning, China

  https://orcid.org/0000-0003-4245-9015

  ⨯
• Lixiang Gao,

  Roles Validation, Writing – review & editing

  Affiliation School of Business Administration, Shenyang Pharmaceutical University, Shenyang, Liaoning, China

  ⨯
• Zhe Huang

  Roles Methodology, Visualization, Writing – review & editing

  * E-mail: huangzhe2000@sina.com

  Affiliations School of Business Administration, Shenyang Pharmaceutical University, Shenyang, Liaoning, China, Institution of Regulatory Science for Medical Products, Shenyang Pharmaceutical University, Shenyang, China

  https://orcid.org/0000-0002-3170-9341

  ⨯