When are clients helpful? Capitalising on client involvement in professional service delivery

• Na Fu ,

  Roles Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Validation, Writing – original draft, Writing – review & editing

  * E-mail: funa@tcd.ie

  Affiliation Trinity Business School, Trinity College Dublin, The University of Dublin, Dublin, Ireland

  https://orcid.org/0000-0003-2507-0585

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• Patrick C. Flood,

  Roles Conceptualization, Resources, Supervision, Writing – review & editing

  Affiliation DCU Business School, Dublin City University, Dublin, Ireland

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• Denise M. Rousseau,

  Roles Conceptualization, Supervision, Writing – review & editing

  Affiliation Heinz College of Information Systems and Public Policy and the Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania, United States of America

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• Tim Morris,

  Roles Conceptualization, Writing – review & editing

  Affiliation Saïd Business School, University of Oxford, Oxford, United Kingdom

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• Murray Johnstone

  Roles Data curation, Resources, Writing – review & editing

  Affiliation Sagulo Coaching & Mentoring Services Ltd, Glenlochar, United Kingdom

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