Do customers’ perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh

• Muhammad Khalilur Rahman,

  Roles Conceptualization, Formal analysis, Methodology, Software, Supervision, Writing – original draft

  Affiliations Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Kota Bharu, Malaysia, Angkasa-UMK Research Academy, Kota Bharu, Malaysia

  https://orcid.org/0000-0001-9057-9121

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• Muhammad Nazmul Hoque ,

  Roles Resources, Supervision, Writing – original draft

  * E-mail: nazmul@uitm.edu.my (MNH); shari893@uitm.edu.my (SNSY)

  Affiliation Faculty of Accountancy, Universiti Teknologi MARA Cawangan Selangor, Bandar Puncak Alam, Selangor, Malaysia

  https://orcid.org/0000-0003-0432-5569

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• Sharifah Norzehan Syed Yusuf ,

  Roles Funding acquisition, Investigation, Resources, Visualization

  * E-mail: nazmul@uitm.edu.my (MNH); shari893@uitm.edu.my (SNSY)

  Affiliation Accounting Research Institute, Universiti Teknologi MARA, Shah Alam, Malaysia

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• Mohd Nor Hakimin Bin Yusoff,

  Roles Conceptualization, Validation, Visualization

  Affiliation Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Kota Bharu, Malaysia

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• Farhana Begum

  Roles Data curation, Resources

  Affiliation Islamic Development Bank (IsDB), Ministry of Education, Dhaka, Bangladesh

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