Health service improvement using positive patient feedback: Systematic scoping review

• Rebecca Lloyd,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Visualization, Writing – original draft, Writing – review & editing

  Affiliation School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, United Kingdom

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• James Munro,

  Roles Funding acquisition, Writing – review & editing

  Affiliation Care Opinion, Sheffield, United Kingdom

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• Kerry Evans,

  Roles Methodology, Writing – review & editing

  Affiliation School of Health Sciences, University of Nottingham, Nottingham, United Kingdom

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• Amy Gaskin-Williams,

  Roles Funding acquisition, Writing – review & editing

  Affiliation Nottinghamshire Healthcare NHS Foundation Trust, Nottingham, United Kingdom

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• Ada Hui,

  Roles Methodology, Writing – review & editing

  Affiliation School of Health Sciences, University of Nottingham, Nottingham, United Kingdom

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• Mark Pearson,

  Roles Methodology, Writing – review & editing

  Affiliation School of Health Sciences, University of Nottingham, Nottingham, United Kingdom

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• Mike Slade,

  Roles Methodology, Writing – review & editing

  Affiliations School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, United Kingdom, Health and Community Participation Division, Faculty of Nursing and Health Sciences, Nord University, Namsos, Norway

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• Yasuhiro Kotera,

  Roles Writing – review & editing

  Affiliation School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, United Kingdom

  https://orcid.org/0000-0002-0251-0085

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• Giskin Day,

  Roles Writing – review & editing

  Affiliations Nightingale Faculty of Nursing, Midwifery and Palliative Care, King’s College London, London, United Kingdom, Faculty of Medicine, Imperial College London, London, United Kingdom

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• Joanne Loughlin-Ridley,

  Roles Writing – review & editing

  Affiliation School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, United Kingdom

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• Clare Enston,

  Roles Writing – review & editing

  Affiliation School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, United Kingdom

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• Stefan Rennick-Egglestone

  Roles Data curation, Funding acquisition, Methodology, Project administration, Supervision, Validation, Writing – review & editing

  * E-mail: stefan.egglestone@nottingham.ac.uk

  Affiliation School of Health Sciences, Institute of Mental Health, University of Nottingham, Nottingham, United Kingdom

  https://orcid.org/0000-0003-4187-011X

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