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Impacts of service quality, brand image, and perceived value on outpatient’s loyalty to China’s private dental clinics with service satisfaction as a mediator
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Wenyi Lin ,
Roles Conceptualization, Formal analysis, Methodology, Writing – original draft, Writing – review & editing
* E-mail: linwenyi2008@163.com
Affiliations School of Public Administration, Jinan University, Guangzhou, China, Common Prosperity and National Governance Institute, Jinan University, Guangzhou, China
⨯ - Wanxia Yin
https://orcid.org/0000-0001-9704-9211
Impacts of service quality, brand image, and perceived value on outpatient’s loyalty to China’s private dental clinics with service satisfaction as a mediator
- Wenyi Lin,
- Wanxia Yin
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- Published: June 8, 2022
- https://doi.org/10.1371/journal.pone.0269233