To what extent do callers follow the advice given by a non-emergency medical helpline (NHS 111): A retrospective cohort study

• Mable Angela Nakubulwa ,

  Contributed equally to this work with: Mable Angela Nakubulwa, Geva Greenfield, Thomas Woodcock

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Project administration, Writing – original draft, Writing – review & editing

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

  https://orcid.org/0000-0002-4822-9993

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• Geva Greenfield ,

  Contributed equally to this work with: Mable Angela Nakubulwa, Geva Greenfield, Thomas Woodcock

  Roles Conceptualization, Methodology, Validation, Writing – original draft, Writing – review & editing

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

  ⨯
• Elena Pizzo ,

  Roles Data curation, Funding acquisition, Validation, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation Department of Applied Health Research, University College London, London, United Kingdom

  ⨯
• Andreas Magusin ,

  Roles Data curation, Funding acquisition, Software, Validation, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation NHS North and East London Commissioning Support Unit, London, United Kingdom

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• Ian Maconochie ,

  Roles Conceptualization, Funding acquisition, Supervision, Validation, Writing – original draft, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation Department of Paediatric Emergency Medicine, Division of Medicine, St. Mary’s Hospital–Imperial College NHS Healthcare Trust, London, United Kingdom

  https://orcid.org/0000-0001-6319-8550

  ⨯
• Mitch Blair ,

  Roles Investigation, Supervision, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

  ⨯
• Derek Bell ,

  Roles Funding acquisition, Resources, Supervision, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

  ⨯
• Azeem Majeed ,

  Roles Resources, Supervision, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

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• Ganesh Sathyamoorthy ,

  Roles Funding acquisition, Resources, Writing – review & editing

  ¶‡ EP, AM, IM, MB, DB, AM and GS also contributed equally to this work.

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

  ⨯
• Thomas Woodcock

  Contributed equally to this work with: Mable Angela Nakubulwa, Geva Greenfield, Thomas Woodcock

  Roles Conceptualization, Formal analysis, Supervision, Writing – original draft, Writing – review & editing

  * E-mail: thomas.woodcock99@imperial.ac.uk

  Affiliation Department of Primary Care and Public Health, School of Public Health, Imperial College London, London, United Kingdom

  https://orcid.org/0000-0002-4735-4856

  ⨯