“We can’t do without it”: Parent and call-handler experiences of video triage of children at a medical helpline

• Caroline Gren ,

  Roles Conceptualization, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Writing – original draft

  * E-mail: ida.caroline.gren.02@regionh.dk

  Affiliations Department of Pediatrics and Adolescence Medicine, Copenhagen University Hospital - Amager and Hvidovre, Copenhagen, Denmark, Department of Clinical Medicine, University of Copenhagen, Copenhagen, Denmark

  https://orcid.org/0000-0003-0676-3650

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• Ingrid Egerod,

  Roles Conceptualization, Formal analysis, Methodology, Supervision, Writing – review & editing

  Affiliations Department of Clinical Medicine, University of Copenhagen, Copenhagen, Denmark, Department of Intensive Care, Copenhagen University Hospital - Rigshospitalet, Copenhagen, Denmark

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• Gitte Linderoth,

  Roles Writing – review & editing

  Affiliations Department of Clinical Medicine, University of Copenhagen, Copenhagen, Denmark, Copenhagen University Hospital - Copenhagen Emergency Medical Services, Copenhagen, Denmark, Department of Anesthesia and Intensive Care, Copenhagen University Hospital - Bispebjerg and Frederiksberg, Copenhagen, Denmark

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• Asbjoern Boerch Hasselager,

  Roles Writing – review & editing

  Affiliation Department of Pediatrics and Adolescence Medicine, Copenhagen University Hospital - Herlev and Gentofte, Copenhagen, Denmark

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• Marianne Sjølin Frederiksen,

  Roles Writing – review & editing

  Affiliation Department of Pediatrics and Adolescence Medicine, Copenhagen University Hospital - Herlev and Gentofte, Copenhagen, Denmark

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• Fredrik Folke,

  Roles Writing – review & editing

  Affiliations Department of Clinical Medicine, University of Copenhagen, Copenhagen, Denmark, Copenhagen University Hospital - Copenhagen Emergency Medical Services, Copenhagen, Denmark, Department of Cardiology, Copenhagen University Hospital - Herlev and Gentofte, Copenhagen, Denmark

  https://orcid.org/0000-0002-2284-7857

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• Annette Kjær Ersbøll,

  Roles Formal analysis, Supervision, Writing – review & editing

  Affiliations Copenhagen University Hospital - Copenhagen Emergency Medical Services, Copenhagen, Denmark, National Institute of Public Health, University of Southern Denmark, Odense, Denmark

  https://orcid.org/0000-0002-9407-3387

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• Dina Cortes,

  Roles Conceptualization, Formal analysis, Methodology, Supervision, Writing – review & editing

  Affiliations Department of Pediatrics and Adolescence Medicine, Copenhagen University Hospital - Amager and Hvidovre, Copenhagen, Denmark, Department of Clinical Medicine, University of Copenhagen, Copenhagen, Denmark

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• Hejdi Gamst-Jensen

  Roles Conceptualization, Formal analysis, Methodology, Supervision, Visualization, Writing – review & editing

  Affiliations Department of Clinical Research, Copenhagen University Hospital - Amager and Hvidovre, Copenhagen, Denmark, Department of Emergency Medicine, Copenhagen University Hospital Amager Hvidovre, Copenhagen, Denmark

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