User characteristics and service satisfaction of car sharing systems: Evidence from Hangzhou, China

• Mengwei Chen ,

  Contributed equally to this work with: Mengwei Chen, Yilin Sun, E. Owen D. Waygood

  Roles Formal analysis, Writing – original draft

  Affiliation School of Design and Architecture, Zhejiang University of Technology, Hangzhou, Zhejiang, China

  https://orcid.org/0000-0003-2686-7684

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• Yilin Sun ,

  Contributed equally to this work with: Mengwei Chen, Yilin Sun, E. Owen D. Waygood

  Roles Conceptualization, Methodology

  * E-mail: yilinsun@zju.edu.cn

  Affiliations Polytechnic Institute, Hangzhou, Zhejiang, China, College of Civil Engineering and Architecture, Zhejiang University, Hangzhou, Zhejiang, China

  https://orcid.org/0000-0002-8757-7261

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• E. Owen D. Waygood ,

  Contributed equally to this work with: Mengwei Chen, Yilin Sun, E. Owen D. Waygood

  Roles Writing – review & editing

  Affiliation Department of Civil, Geotechnical, and Mining Engineering, Polytechnique Montréal, Montréal, Canada

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• Jincheng Yu ,

  Roles Data curation, Software

  ¶‡ JY and KZ also contributed equally to this work.

  Affiliation College of Civil Engineering and Architecture, Zhejiang University, Hangzhou, Zhejiang, China

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• Kai Zhu

  Roles Investigation, Resources, Writing – review & editing

  ¶‡ JY and KZ also contributed equally to this work.

  Affiliation School of Design and Architecture, Zhejiang University of Technology, Hangzhou, Zhejiang, China

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