Affective communication with patients with limited health literacy in the palliative phase of COPD or lung cancer: Analysis of video-recorded consultations in outpatient care

• Rebecca Otte ,

  Roles Conceptualization, Investigation, Methodology, Validation, Writing – original draft, Writing – review & editing

  * E-mail: rebecca.otte@wur.nl

  Affiliations Nivel (Netherlands Institute for Health Services Research), Utrecht, the Netherlands, Strategic Communication Group, Wageningen University and Research, Wageningen, the Netherlands

  https://orcid.org/0000-0002-7792-0660

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• Ruud Roodbeen,

  Roles Conceptualization, Writing – review & editing

  Affiliation Breuer&Intraval, Research and Consultancy, Research Department, Groningen, the Netherlands

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• Gudule Boland,

  Roles Conceptualization, Writing – review & editing

  Affiliation Pharos, Dutch Centre of Expertise on Health Disparities, Utrecht, the Netherlands

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• Janneke Noordman,

  Roles Conceptualization, Supervision, Writing – review & editing

  Affiliation Nivel (Netherlands Institute for Health Services Research), Utrecht, the Netherlands

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• Sandra van Dulmen

  Roles Conceptualization, Supervision, Writing – review & editing

  Affiliations Nivel (Netherlands Institute for Health Services Research), Utrecht, the Netherlands, Department of Primary and Community Care, Radboud University Medical Center, Radboud Institute for Health Sciences, Nijmegen, the Netherlands

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