Improving health care from the bottom up: Factors for the successful implementation of kaizen in acute care hospitals

• Kosta Shatrov ,

  Roles Conceptualization, Formal analysis, Investigation, Methodology, Project administration, Software, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: kosta.shatrov@unibe.ch

  Affiliations KPM Center for Public Management, University of Bern, Bern, Switzerland, Swiss Institute for Translational and Entrepreneurial Medicine, Bern, Switzerland

  https://orcid.org/0000-0002-6421-6754

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• Camilla Pessina,

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Software, Writing – original draft, Writing – review & editing

  Affiliation KPM Center for Public Management, University of Bern, Bern, Switzerland

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• Kaspar Huber,

  Roles Conceptualization, Project administration, Validation, Writing – review & editing

  Affiliation Hirslanden Klinik St. Anna, Lucerne, Switzerland

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• Bernhard Thomet,

  Roles Conceptualization, Project administration, Validation, Writing – review & editing

  Affiliation Corporate Office, Hirslanden AG, Glattpark, Switzerland

  https://orcid.org/0000-0002-3989-9952

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• Andreas Gutzeit,

  Roles Conceptualization, Project administration, Supervision, Validation, Writing – review & editing

  Affiliations Department of Radiology, Paracelsus Medical University, Salzburg, Austria, Department of Chemistry and Applied Biosciences, Institute of Pharmaceutical Sciences, ETH Zurich, Zurich, Switzerland, Institute of Radiology and Nuclear Medicine and Breast Center St. Anna, Hirslanden Klinik St. Anna, Lucerne, Switzerland

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• Carl Rudolf Blankart

  Roles Conceptualization, Formal analysis, Methodology, Project administration, Supervision, Writing – original draft, Writing – review & editing

  Affiliations KPM Center for Public Management, University of Bern, Bern, Switzerland, Swiss Institute for Translational and Entrepreneurial Medicine, Bern, Switzerland

  https://orcid.org/0000-0001-6719-0038

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