What support do frontline workers want? A qualitative study of health and social care workers’ experiences and views of psychosocial support during the COVID-19 pandemic

Jo Billings; Nada Abou Seif; Siobhan Hegarty; Tamara Ondruskova; Emilia Soulios; Michael Bloomfield; Talya Greene

doi:10.1371/journal.pone.0256454

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Open Access

Peer-reviewed

Research Article

What support do frontline workers want? A qualitative study of health and social care workers’ experiences and views of psychosocial support during the COVID-19 pandemic

Jo Billings ,

Roles Conceptualization, Formal analysis, Investigation, Methodology, Project administration, Supervision, Validation, Visualization, Writing – original draft

* E-mail: j.billings@ucl.ac.uk

Affiliation Division of Psychiatry, University College London, London, United Kingdom

https://orcid.org/0000-0003-1238-2440

⨯
Nada Abou Seif,

Roles Formal analysis, Investigation, Project administration, Validation, Writing – review & editing

Affiliation Division of Psychiatry, University College London, London, United Kingdom
⨯
Siobhan Hegarty,

Roles Formal analysis, Investigation, Project administration, Validation, Writing – review & editing

Affiliation Division of Psychiatry, University College London, London, United Kingdom
⨯
Tamara Ondruskova,

Roles Formal analysis, Investigation, Project administration, Validation, Writing – review & editing

Affiliation Division of Psychiatry, University College London, London, United Kingdom

https://orcid.org/0000-0003-4904-8040

⨯
Emilia Soulios,

Roles Formal analysis, Investigation, Project administration, Validation, Writing – review & editing

Affiliation Division of Psychiatry, University College London, London, United Kingdom
⨯
Michael Bloomfield,

Roles Conceptualization, Validation, Writing – review & editing

Affiliations Division of Psychiatry, University College London, London, United Kingdom, Traumatic Stress Clinic, Camden & Islington NHS Foundation Trust, London, United Kingdom, National Institute for Health Research University College London Hospitals Biomedical Research Centre, London, United Kingdom, University College London Hospitals NHS Foundation Trust, London, United Kingdom
⨯
Talya Greene

Roles Conceptualization, Validation, Writing – review & editing

Affiliations Division of Psychiatry, University College London, London, United Kingdom, Department of Community Mental Health, University of Haifa, Haifa, Israel
⨯

What support do frontline workers want? A qualitative study of health and social care workers’ experiences and views of psychosocial support during the COVID-19 pandemic

Jo Billings,
Nada Abou Seif,
Siobhan Hegarty,
Tamara Ondruskova,
Emilia Soulios,
Michael Bloomfield,
Talya Greene

Published: September 2, 2021
https://doi.org/10.1371/journal.pone.0256454

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