Determining the critical factors of air-conditioning innovation using an integrated model of fuzzy Kano-QFD during the COVID-19 pandemic: The perspective of air purification

• Yinyun Yu,

  Roles Formal analysis, Methodology, Writing – original draft, Writing – review & editing

  Affiliation School of Management, Jinan University, Guangzhou, China

  https://orcid.org/0000-0002-7366-0902

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• Congdong Li ,

  Roles Conceptualization, Funding acquisition

  * E-mail: licd@jnu.edu.cn (CL); yangweiming626@163.com (WY)

  Affiliation School of Management, Jinan University, Guangzhou, China

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• Weiming Yang ,

  Roles Data curation, Formal analysis, Writing – original draft

  * E-mail: licd@jnu.edu.cn (CL); yangweiming626@163.com (WY)

  Affiliation School of Management, Jinan University, Guangzhou, China

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• Wei Xu

  Roles Writing – original draft, Writing – review & editing

  Affiliation School of Management, Shenyang University of Technology, Shenyang, China

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