The role of customer experience in the effect of online flow state on customer loyalty

• Adnan Veysel Ertemel,

  Roles Conceptualization, Project administration, Resources, Supervision, Writing – original draft, Writing – review & editing

  Affiliations International Trade Department, Istanbul Commerce University, Istanbul, Turkey, Maritime Transportation Management Engineering, Istanbul University-Cerrahpaşa, Istanbul, Turkey

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• Mustafa Emre Civelek,

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Resources, Software, Validation, Visualization, Writing – original draft

  Affiliation International Trade Department, Istanbul Commerce University, Istanbul, Turkey

  https://orcid.org/0000-0002-2847-5126

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• Güzide Öncü Eroğlu Pektaş ,

  Roles Investigation, Resources, Writing – original draft, Writing – review & editing

  * E-mail: guzide.pektas@iuc.edu.tr

  Affiliation Maritime Transportation Management Engineering, Istanbul University-Cerrahpaşa, Istanbul, Turkey

  https://orcid.org/0000-0001-9685-5334

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• Murat Çemberci

  Roles Data curation, Methodology, Resources, Supervision, Validation

  Affiliation Department of Business Administration, Istanbul Yıldız Technical University, Istanbul, Turkey

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