Accuracy of online symptom checkers and the potential impact on service utilisation

• Adam Ceney ,

  Contributed equally to this work with: Adam Ceney, Tom Palser

  Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: adam.ceney@methods.co.uk

  Affiliation Methods Analytics Ltd, Sheffield, United Kingdom

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• Stephanie Tolond ,

  Roles Data curation, Formal analysis, Project administration

  ¶‡ These authors also contributed equally to this work.

  Affiliation Methods Analytics Ltd, Sheffield, United Kingdom

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• Andrzej Glowinski ,

  Roles Conceptualization, Methodology

  ¶‡ These authors also contributed equally to this work.

  Affiliation Methods Analytics Ltd, Sheffield, United Kingdom

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• Ben Marks ,

  Roles Conceptualization, Methodology

  ¶‡ These authors also contributed equally to this work.

  Affiliation Methods Analytics Ltd, Sheffield, United Kingdom

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• Simon Swift ,

  Roles Conceptualization, Methodology

  ¶‡ These authors also contributed equally to this work.

  Affiliations Methods Analytics Ltd, Sheffield, United Kingdom, University of Exeter Business School (INDEX), Exeter, United Kingdom

  https://orcid.org/0000-0002-2812-4262

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• Tom Palser

  Contributed equally to this work with: Adam Ceney, Tom Palser

  Roles Data curation, Formal analysis, Investigation, Writing – original draft, Writing – review & editing

  Affiliations Methods Analytics Ltd, Sheffield, United Kingdom, Department of Surgery, University Hospitals of Leicester NHS Trust, Leicester, United Kingdom, SAPPHIRE, Department of Health Sciences, University of Leicester, Leicester, United Kingdom

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