Impact of a telephone triage service for non-critical emergencies in Switzerland: A cross-sectional study

• Chloé Thierrin ,

  Contributed equally to this work with: Chloé Thierrin, Aurélie Augsburger

  Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Writing – original draft, Writing – review & editing

  * E-mail: thierrin.chloe@gmail.com

  Affiliation Department of Ambulatory Care, Center for Primary Care and Public Health (Unisanté), University of Lausanne, Lausanne, Switzerland

  https://orcid.org/0000-0002-9410-9415

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• Aurélie Augsburger ,

  Contributed equally to this work with: Chloé Thierrin, Aurélie Augsburger

  Roles Conceptualization, Data curation, Investigation, Methodology, Validation, Writing – review & editing

  Affiliation Department of Training, Research and Innovation, Center for Primary Care and Public Health (Unisanté), University of Lausanne, Lausanne, Switzerland

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• Fabrice Dami,

  Roles Conceptualization, Funding acquisition, Project administration, Validation, Writing – review & editing

  Affiliations Fondation Urgences Santé, Lausanne, Switzerland, Emergency Department, Lausanne University Hospital (CHUV), University of Lausanne, Lausanne, Switzerland

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• Christophe Monney,

  Roles Conceptualization, Funding acquisition, Validation, Writing – review & editing

  Affiliations Department of Ambulatory Care, Center for Primary Care and Public Health (Unisanté), University of Lausanne, Lausanne, Switzerland, Fondation Urgences Santé, Lausanne, Switzerland

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• Philippe Staeger,

  Roles Conceptualization, Funding acquisition, Validation, Writing – review & editing

  Affiliations Department of Ambulatory Care, Center for Primary Care and Public Health (Unisanté), University of Lausanne, Lausanne, Switzerland, Fondation Urgences Santé, Lausanne, Switzerland

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• Carole Clair

  Roles Conceptualization, Data curation, Funding acquisition, Methodology, Project administration, Supervision, Validation, Writing – review & editing

  Affiliation Department of Training, Research and Innovation, Center for Primary Care and Public Health (Unisanté), University of Lausanne, Lausanne, Switzerland

  https://orcid.org/0000-0001-5281-0943

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