The interaction between social media, knowledge management and service quality: A decision tree analysis

• Ljiljana Kašćelan ,

  Contributed equally to this work with: Ljiljana Kašćelan, Mirjana Pejić Bach, Biljana Rondović, Tamara Đuričković

  Roles Conceptualization, Data curation, Methodology, Writing – original draft

  Current address: Jovana Tomaševića, Podgorica, Montenegro

  Affiliation Faculty of Economics, University of Montenegro, Podgorica, Montenegro

  http://orcid.org/0000-0001-9831-7599

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• Mirjana Pejić Bach ,

  Contributed equally to this work with: Ljiljana Kašćelan, Mirjana Pejić Bach, Biljana Rondović, Tamara Đuričković

  Roles Conceptualization, Formal analysis, Writing – original draft, Writing – review & editing

  Current address: Trg John F. Kennedy, Zagreb, Croatia

  Affiliation Faculty of Economics & Business, Zagreb, University of Zagreb, Zagreb, Croatia

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• Biljana Rondović ,

  Contributed equally to this work with: Ljiljana Kašćelan, Mirjana Pejić Bach, Biljana Rondović, Tamara Đuričković

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Writing – original draft

  Current address: Jovana Tomaševića, Podgorica, Montenegro

  Affiliation Faculty of Economics, University of Montenegro, Podgorica, Montenegro

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• Tamara Đuričković

  Contributed equally to this work with: Ljiljana Kašćelan, Mirjana Pejić Bach, Biljana Rondović, Tamara Đuričković

  Roles Writing – review & editing

  * E-mail: tamara.djurickovic@akokvo.me

  Current address: Mihaila Lalića, Podgorica, Montenegro

  Affiliation Agency for Control and Quality Assurance of Higher Education, Podgorica, Montenegro

  http://orcid.org/0000-0003-2288-1040

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