The effect of waiting on aggressive tendencies toward emergency department staff: Providing information can help but may also backfire

• Dorit Efrat-Treister ,

  Roles Conceptualization, Data curation, Formal analysis, Methodology, Writing – original draft

  * E-mail: tdorit@bgu.ac.il

  Affiliation Department of Management, Ben-Gurion University of the Negev, Beer Sheva, Israel

  http://orcid.org/0000-0003-0827-5255

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• Hadar Moriah,

  Roles Conceptualization, Data curation

  Affiliation Faculty of Industrial Engineering and Management, Technion-Israel Institute of Technology, Haifa, Israel

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• Anat Rafaeli

  Roles Conceptualization, Writing – review & editing

  Affiliation Faculty of Industrial Engineering and Management, Technion-Israel Institute of Technology, Haifa, Israel

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