Comparing patients and families perceptions of satisfaction and predictors of overall satisfaction in the emergency department

• Prathiba Natesan,

  Roles Formal analysis, Validation, Writing – original draft

  Affiliation Department of Educational Psychology, University of North Texas, Denton, Texas, United States of America

  ⨯
• Dima Hadid,

  Roles Supervision, Validation, Writing – original draft

  Affiliation Department of Emergency Medicine, American University of Beirut, Beirut, Lebanon

  ⨯
• Yara Abou Harb,

  Roles Investigation, Writing – review & editing

  Affiliation Patient Affairs Office, American University of Beirut, Beirut, Lebanon

  ⨯
• Eveline Hitti

  Roles Conceptualization, Methodology, Validation, Writing – original draft

  * E-mail: eh16@aub.edu.lb

  Affiliation Department of Emergency Medicine, American University of Beirut, Beirut, Lebanon

  http://orcid.org/0000-0001-9576-895X

  ⨯