Development of interval-valued fuzzy GRA with SERVPERF based on subjective and objective weights for evaluation of airline service quality: A case study of Korea low-cost carriers

• Sanghoon Lee,

  Roles Investigation, Methodology, Validation, Writing – review & editing

  Affiliation Department of Business Administration, College of Business & Economics, Hannam University, Daejeon, Republic of Korea

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• Daekook Kang

  Roles Data curation, Formal analysis, Methodology, Resources, Supervision, Visualization, Writing – original draft, Writing – review & editing

  * E-mail: dkkang@inje.ac.kr

  Affiliation Department of Industrial and Management Engineering, Inje University, Gimhae-si, Gyeongsangnam-do, Republic of Korea

  http://orcid.org/0000-0002-7861-1544

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