Physician communication coaching effects on patient experience

Adrianne Seiler; Alexander Knee; Reham Shaaban; Christine Bryson; Jasmine Paadam; Rohini Harvey; Satoko Igarashi; Christopher LaChance; Evan Benjamin; Tara Lagu

doi:10.1371/journal.pone.0180294

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Peer-reviewed

Research Article

Physician communication coaching effects on patient experience

Adrianne Seiler ,

* E-mail: Adrianne.seiler@bhs.org

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America, Baycare Health Partners/Pioneer Valley ACO, Springfield, Massachusetts, United States of America
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Alexander Knee,

Affiliations Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America, Office of Research, Baystate Medical Center, Springfield, Massachusetts, United States of America
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Reham Shaaban,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America
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Christine Bryson,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America
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Jasmine Paadam,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America
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Rohini Harvey,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America
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Satoko Igarashi,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America
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Christopher LaChance,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America
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Evan Benjamin,

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America, Center for Quality of Care Research, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Healthcare Quality, Baystate Medical Center, Springfield, Massachusetts, United States of America
⨯
Tara Lagu

Affiliations Department of Medicine, Baystate Medical Center, Springfield, Massachusetts, United States of America, Department of Medicine, Tufts University School of Medicine, Boston, Massachusetts, United States of America, Center for Quality of Care Research, Baystate Medical Center, Springfield, Massachusetts, United States of America, Baystate Health-University of Massachusetts Medical School, Springfield, Massachusetts, United States of America
⨯

Physician communication coaching effects on patient experience

Adrianne Seiler,
Alexander Knee,
Reham Shaaban,
Christine Bryson,
Jasmine Paadam,
Rohini Harvey,
Satoko Igarashi,
Christopher LaChance,
Evan Benjamin,
Tara Lagu

Published: July 5, 2017
https://doi.org/10.1371/journal.pone.0180294

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