Practice Doesn’t Always Make Perfect: A Qualitative Study Explaining Why a Trial of an Educational Toolkit Did Not Improve Quality of Care

• Janet A. Parsons ,

  * E-mail: parsonsj@smh.ca

  Affiliations Applied Health Research Centre, Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Toronto, Ontario, Canada, Department of Physical Therapy, University of Toronto, Toronto, Ontario, Canada

  ⨯
• Catherine H. Y. Yu,

  Affiliations Division of Endocrinology and Metabolism, Department of Medicine, and Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Toronto, Ontario, Canada, Department of Medicine, University of Toronto, Toronto, Ontario, Canada

  ⨯
• Natalie A. Baker,

  Affiliations Applied Health Research Centre, Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Toronto, Ontario, Canada, Dalla Lana School of Public Health, University of Toronto, Toronto, Ontario, Canada

  ⨯
• Muhammad M. Mamdani,

  Affiliations Li Ka Shing Centre for Healthcare Analytics Research and Training, Li Ka Shing Knowledge Institute, St. Michael’s Hospital, Toronto, Ontario, Canada, Leslie Dan Faculty of Pharmacy, University of Toronto, Toronto, Ontario, Canada, Institute of Health Policy Management and Evaluation, University of Toronto, Toronto, Ontario, Canada

  ⨯
• Onil Bhattacharyya,

  Affiliations Women’s College Hospital Research Institute, Women’s College Hospital, Toronto, Ontario, Canada, Department of Family and Community Medicine, University of Toronto, Toronto, Ontario, Canada

  ⨯
• Merrick Zwarenstein,

  Affiliations Centre for Studies in Family Medicine, Department of Family Medicine, Western University, London, Ontario, Canada, Institute for Clinical Evaluative Sciences, Toronto, Ontario, Canada

  ⨯
• Baiju R. Shah

  Affiliations Department of Medicine, University of Toronto, Toronto, Ontario, Canada, Institute of Health Policy Management and Evaluation, University of Toronto, Toronto, Ontario, Canada, Institute for Clinical Evaluative Sciences, Toronto, Ontario, Canada, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada

  ⨯