Patient Experience Shows Little Relationship with Hospital Quality Management Strategies

• Oliver Groene ,

  * E-mail: oliver.groene@lshtm.ac.uk

  Affiliations Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine, London, United Kingdom, Red de investigación en servicios de salud en enfermedades crónicas REDISSEC, Barcelona, Spain

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• Onyebuchi A. Arah,

  Affiliation Department of Epidemiology, The Fielding School of Public Health, University of California, Los Angeles (UCLA), Los Angeles, California, United States of America

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• Niek S. Klazinga,

  Affiliation Academic Medical Center, University of Amsterdam, Amsterdam, the Netherlands

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• Cordula Wagner,

  Affiliations Netherlands Institute for Health Services Research, Utrecht, the Netherlands, Department of Public and Occupational Health, VU University Medical Center, Amsterdam, the Netherlands

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• Paul D. Bartels,

  Affiliation Danish Clinical Registries, Aarhus, Denmark, and Department of Clinical Medicine, Aalborg University, Aalborg, Denmark

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• Solvejg Kristensen,

  Affiliation Danish Clinical Registries, Aarhus, Denmark, and Department of Clinical Medicine, Aalborg University, Aalborg, Denmark

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• Florence Saillour,

  Affiliation Unité Méthodes Evaluation en Santé, Centre Hospitalier Universitaire de Bordeaux, Bordeaux, France

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• Andrew Thompson,

  Affiliation School of Social and Political Science, University of Edinburgh, Edinburgh, United Kingdom

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• Caroline A. Thompson,

  Affiliation Palo Alto Medical Foundation Research Institute (PAMFRI), Palo Alto, California, United States of America

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• Holger Pfaff,

  Affiliation Institute of Medical Sociology, Health Services Research and Rehabilitation Science, University of Cologne, Cologne, Germany

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• Maral DerSarkissian,

  Affiliation Department of Epidemiology, The Fielding School of Public Health, University of California, Los Angeles (UCLA), Los Angeles, California, United States of America

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• Rosa Sunol

  Affiliations Avedis Donabedian Research Institute (FAD), Universitat Autonoma de Barcelona, Barcelona, Spain, Red de investigación en servicios de salud en enfermedades crónicas REDISSEC, Barcelona, Spain

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