Measuring Client Experiences in Maternity Care under Change: Development of a Questionnaire Based on the WHO Responsiveness Model

• Marisja Scheerhagen,

  Affiliation Erasmus Medical Centre, Department of Obstetrics and Gynaecology, Division of Obstetrics and Prenatal Medicine, Rotterdam, The Netherlands

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• Henk F. van Stel ,

  * E-mail: H.vanStel@umcutrecht.nl

  Affiliation University Medical Center Utrecht, Julius Center for Health Sciences and Primary Care, Department of Health Technology Assessment, Utrecht, The Netherlands

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• Erwin Birnie,

  Affiliation Institute of Health Policy and Management, Erasmus University Rotterdam, Rotterdam, The Netherlands

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• Arie Franx,

  Affiliation University Medical Center Utrecht, Division Women and Baby, Department of Obstetrics, Utrecht, The Netherlands

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• Gouke J. Bonsel

  Affiliation Erasmus Medical Centre, Department of Obstetrics and Gynaecology, Division of Obstetrics and Prenatal Medicine, Rotterdam, The Netherlands

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