A Preliminary Mixed-Method Investigation of Trust and Hidden Signals in Medical Consultations

• Silvia Riva ,

  * E-mail: silvia.riva1@unimi.it

  Affiliations Department of Health Sciences, Università degli Studi di Milano, Milan, Italy, Institute of Communication and Health, Università della Svizzera Italiana, Lugano, Switzerland

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• Marco Monti,

  Affiliations IBM Italia, Milan, Italy, Università Vita e Salute San Raffaele, Milan, Italy, Department for Adaptive Behaviour and Cognition, Max Planck Institute for Human Development, Berlin, Germany

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• Paola Iannello,

  Affiliation Department of Psychology, Università Cattolica del S. Cuore, Milan, Italy

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• Gabriella Pravettoni,

  Affiliations Department of Health Sciences, Università degli Studi di Milano, Milan, Italy, Psycho-Oncology Unit, Istituto Europeo Oncologico (IEO), Milan, Italy

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• Peter J. Schulz,

  Affiliation Institute of Communication and Health, Università della Svizzera Italiana, Lugano, Switzerland

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• Alessandro Antonietti

  Affiliation Department of Psychology, Università Cattolica del S. Cuore, Milan, Italy

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