Barriers to Participation in a Patient Satisfaction Survey: Who Are We Missing?

• Angèle Gayet-Ageron ,

  * E-mail: angele.gayet-ageron@hcuge.ch

  Affiliation Division of Clinical Epidemiology, Department of Community Health and Medicine, University of Geneva, University Hospitals of Geneva, Geneva, Switzerland

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• Thomas Agoritsas,

  Affiliation Division of Clinical Epidemiology, Department of Community Health and Medicine, University of Geneva, University Hospitals of Geneva, Geneva, Switzerland

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• Laura Schiesari,

  Affiliations Quality of Care Service, University of Geneva, University Hospitals of Geneva, Geneva, Switzerland, Quality of Care Unit, Hospital Sirio-Libanès, Sao Paulo, Brazil

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• Véronique Kolly,

  Affiliation Office of Mediation, University Hospitals of Geneva, Geneva, Switzerland

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• Thomas V. Perneger

  Affiliation Division of Clinical Epidemiology, Department of Community Health and Medicine, University of Geneva, University Hospitals of Geneva, Geneva, Switzerland

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