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Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value
Vuong XC,
Vu TMT,
Trieu DA,
Vu TT
(2026)
Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value.
PLOS ONE 21(1): e0340760.
https://doi.org/10.1371/journal.pone.0340760