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Sustainable customer retention through social media marketing activities using hybrid SEM-neural network approach
Yang Q,
Hayat N,
Al Mamun A,
Makhbul ZKM,
Zainol NR
(2022)
Sustainable customer retention through social media marketing activities using hybrid SEM-neural network approach.
PLOS ONE 17(3): e0264899.
https://doi.org/10.1371/journal.pone.0264899