About the Authors

Aswathy Geetha Manukumar

Roles Conceptualization, Formal analysis, Methodology, Writing – original draft, Writing – review & editing

Affiliation Centre for Rural Health Studies, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada

Nahid Rahimipour Anaraki

Roles Conceptualization, Formal analysis, Methodology, Writing – review & editing

Affiliation Centre for Rural Health Studies, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada

Holly Etchegary

Roles Conceptualization, Funding acquisition, Writing – review & editing

Affiliations NLSUPPORT, Memorial University of Newfoundland, St. John’s, Canada, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada

Anna Walsh

Roles Conceptualization, Formal analysis, Methodology, Writing – review & editing

Affiliation Centre for Rural Health Studies, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada

Oliver Hurley

Roles Conceptualization, Formal analysis, Funding acquisition, Methodology, Writing – review & editing

Affiliation Centre for Rural Health Studies, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada

Christopher Patey

Roles Conceptualization, Funding acquisition, Writing – review & editing

Affiliations Discipline of Family Medicine, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada, Newfoundland and Labrador Health Services, Carbonear Institute for Rural Reach and Innovation by the Sea, Carbonear General Hospital, Carbonear, Canada

Paul Norman

Roles Conceptualization, Funding acquisition, Writing – review & editing

Affiliation Newfoundland and Labrador Health Services, Carbonear Institute for Rural Reach and Innovation by the Sea, Carbonear General Hospital, Carbonear, Canada

Shabnam Asghari

Roles Conceptualization, Formal analysis, Funding acquisition, Methodology, Writing – review & editing

sasghari@mun.ca

Affiliations Centre for Rural Health Studies, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada, Discipline of Family Medicine, Faculty of Medicine, Memorial University of Newfoundland, St. John’s, Canada

Competing Interests

I have read the journal’s policy, and the authors of this manuscript have the following competing interests: CP and PN are the co-founders of SurgeCon Innovations. Our team received funding for a project entitled “SurgeCon: An Emergency Department Surge Management Platform” from the Canadian Institutes of Health Research, Newfoundland and Labrador Provincial Government, Newfoundland and Labrador Health Services, and the Trinity Conception Placentia Health Foundation. PN has a royalty-sharing agreement with MOBIA Technology Innovations and the Newfoundland and Labrador Health Services. This does not alter our adherence to PLOS ONE policies on sharing data and materials.