About the Authors

Sarmela Raja Sekaran

Roles Conceptualization, Formal analysis, Investigation, Methodology, Resources, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliation Faculty of Information Science and Technology, Multimedia University, Malacca, Malaysia

Pang Ying Han

Roles Funding acquisition, Project administration, Supervision, Validation, Writing – review & editing

yhpang@mmu.edu.my

Affiliations Faculty of Information Science and Technology, Multimedia University, Malacca, Malaysia, Centre for Advanced Analytics, CoE for Artificial Intelligence, Multimedia University, Malacca, Malaysia

Ooi Shih Yin

Roles Writing – review & editing

Affiliations Faculty of Information Science and Technology, Multimedia University, Malacca, Malaysia, Centre for Advanced Analytics, CoE for Artificial Intelligence, Multimedia University, Malacca, Malaysia

Lillian Yee Kiaw Wang

Roles Writing – review & editing

Affiliation School of Information Technology, Monash University, Selangor, Malaysia

Lim Zheng You

Roles Writing – review & editing

Affiliation Centre for Advanced Analytics, CoE for Artificial Intelligence, Multimedia University, Malacca, Malaysia

Competing Interests

The authors have declared that no competing interests exist.