A novel customer churn prediction model for the telecommunication industry using data transformation methods and feature selection

Open Access

Peer-reviewed

Research Article

About the Authors

Joydeb Kumar Sana

Roles Conceptualization, Data curation, Formal analysis, Methodology, Writing – original draft

Affiliation Department of Computer Science and Engineering, Bangladesh University of Engineering and Technology, Dhaka, Bangladesh

Mohammad Zoynul Abedin

Roles Conceptualization, Resources, Software

Affiliation Department of Finance and Banking, Hajee Mohammad Danesh Science and Technology University, Dinajpur, Bangladesh

M. Sohel Rahman

Roles Project administration, Resources, Supervision, Writing – review & editing

Affiliation Department of Computer Science and Engineering, Bangladesh University of Engineering and Technology, Dhaka, Bangladesh

M. Saifur Rahman

Roles Supervision, Validation, Writing – review & editing

Affiliation Department of Computer Science and Engineering, Bangladesh University of Engineering and Technology, Dhaka, Bangladesh

The authors have declared that no competing interests exist.

Machine learning
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Telecommunications
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