About the Authors

Susan Hinder

Roles Formal analysis, Investigation, Writing – original draft

Affiliation Institute for the Study of Science, Technology and Innovation, School of Social and Political Science, The University of Edinburgh, Edinburgh, United Kingdom

Kathrin Cresswell

Roles Conceptualization, Funding acquisition, Methodology, Writing – review & editing

Affiliation Usher Institute of Population Health Sciences and Informatics, The University of Edinburgh, Edinburgh, United Kingdom

Aziz Sheikh

Roles Conceptualization, Funding acquisition, Methodology, Writing – review & editing

Affiliation Usher Institute of Population Health Sciences and Informatics, The University of Edinburgh, Edinburgh, United Kingdom

Bryony Dean Franklin

Roles Conceptualization, Funding acquisition, Methodology, Writing – review & editing

Affiliation School of Pharmacy, University College London, London, United Kingdom

Marta Krasuska

Roles Funding acquisition, Investigation, Writing – review & editing

Affiliation Usher Institute of Population Health Sciences and Informatics, The University of Edinburgh, Edinburgh, United Kingdom

Hung The Nguyen

Roles Formal analysis, Investigation, Writing – review & editing

Affiliation Institute for the Study of Science, Technology and Innovation, School of Social and Political Science, The University of Edinburgh, Edinburgh, United Kingdom

Wendy Lane

Roles Investigation, Methodology, Writing – review & editing

Affiliation National Health Service Arden and Greater East Midlands Commissioning Support Unit, Warwick, United Kingdom

Hajar Mozaffar

Roles Methodology, Writing – review & editing

Affiliation Business School, The University of Edinburgh, Edinburgh, United Kingdom

Kathy Mason

Roles Investigation, Methodology, Writing – review & editing

Affiliation National Health Service Arden and Greater East Midlands Commissioning Support Unit, Warwick, United Kingdom

Sally Eason

Roles Investigation, Methodology, Writing – review & editing

Affiliation National Health Service Arden and Greater East Midlands Commissioning Support Unit, Warwick, United Kingdom

Henry W. W. Potts

Roles Methodology, Writing – review & editing

Affiliation Institute of Health Informatics, University College London, London, United Kingdom

Robin Williams

Roles Conceptualization, Funding acquisition, Methodology, Supervision, Writing – review & editing

r.williams@ed.ac.uk

Affiliation Institute for the Study of Science, Technology and Innovation, School of Social and Political Science, The University of Edinburgh, Edinburgh, United Kingdom

Competing Interests

All authors are investigators on the evaluation of the Global Digital Exemplars Programme (http://www.ed.ac.uk/usher) AS was a member of the Working Group that produced “Making IT Work” and was an assessor in selecting GDE sites. BDF supervises a PhD partly financed by Cerner, unrelated to this paper. This does not alter our adherence to PLOS ONE policies on sharing data and materials.