About the Authors

Syon P. Bhanot

Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

sbhanot1@swarthmore.edu

Affiliation Department of Economics, Swarthmore College, Swarthmore, PA, United States of America

Daphne Chang

Roles Data curation, Formal analysis, Project administration, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliation Heinz College of Information Systems and Public Policy, Carnegie Mellon University, Pittsburgh, PA, United States of America

Julia Lee Cunningham

Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliation Management and Organization Area, Ross School of Business, University of Michigan, Ann Arbor, MI, United States of America

Matthew Ranson

Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliation Athenahealth, Watertown, MA, United States of America

Competing Interests

Matthew Ranson is an employee of a commercial company, athenahealth (and formerly Abt Associates). However, neither athenahealth or Abt Associates provided salary support for Matthew related to this work (the bulk of Matthew’s work on the project predates his commercial affiliations), nor did the organizations play any role in the study design, data collection and analysis, decision to publish, or preparation of the manuscript. This commercial affiliation for Matthew Ranson also does not alter our adherence to PLOS ONE policies on sharing data and materials. None of the additional authors (Syon Bhanot, Daphne Change, or Julia Lee) have competing interests that relate to this work, financial or otherwise. Similarly, none of the study authors have outside affiliations or interests that influenced any aspect of study design, data collection and analysis, decision to publish, or preparation of the manuscript.