A machine learning approach to the digitalization of bank customers: Evidence from random and causal forests

Santiago Carbo-Valverde; Pedro Cuadros-Solas; Francisco Rodríguez-Fernández

doi:10.1371/journal.pone.0240362

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Open Access

Peer-reviewed

Research Article

A machine learning approach to the digitalization of bank customers: Evidence from random and causal forests

Santiago Carbo-Valverde ,

Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

* E-mail: scarbo@ugr.es

Affiliations University of Granada, Granada, Spain, Bangor University, Hen Goleg, Bangor, United Kingdom, Funcas, Madrid, Spain, CUNEF, Madrid, Spain
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Pedro Cuadros-Solas,

Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliations Funcas, Madrid, Spain, CUNEF, Madrid, Spain

https://orcid.org/0000-0003-0646-321X

⨯
Francisco Rodríguez-Fernández

Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliations University of Granada, Granada, Spain, Funcas, Madrid, Spain

https://orcid.org/0000-0003-3676-9156

⨯

A machine learning approach to the digitalization of bank customers: Evidence from random and causal forests

Santiago Carbo-Valverde,
Pedro Cuadros-Solas,
Francisco Rodríguez-Fernández

Published: October 28, 2020
https://doi.org/10.1371/journal.pone.0240362

About the Authors

Santiago Carbo-Valverde

Roles Conceptualization, Data curation, Formal analysis, Funding acquisition, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

* E-mail: scarbo@ugr.es

Affiliations University of Granada, Granada, Spain, Bangor University, Hen Goleg, Bangor, United Kingdom, Funcas, Madrid, Spain, CUNEF, Madrid, Spain

Pedro Cuadros-Solas

Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Supervision, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliations Funcas, Madrid, Spain, CUNEF, Madrid, Spain

https://orcid.org/0000-0003-0646-321X

Francisco Rodríguez-Fernández

Affiliations University of Granada, Granada, Spain, Funcas, Madrid, Spain

https://orcid.org/0000-0003-3676-9156

Competing Interests

The authors have declared that no competing interests exist.

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Money supply and banking
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Machine learning
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Payment
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Machine learning algorithms
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Finance
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Trees
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Internet
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Forests
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