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“I wish to see…” Using photography and narratives to communicate visions of desirable and sustainable cities

Abstract

Action to transform urban environments is urgently needed and building more sustainable cities is at the core of different international frameworks. However, there is little research around what individuals would consider a sustainable and desirable city. To better understand this, submissions to an international competition were analyzed. Photos, related keywords and narratives describing the participants’ visions of the topic were analyzed with the aim to understand core narratives and key assets of desirable and sustainable cities worldwide. Findings show that keywords could be clustered into nine thematic groups, comprising the built environment, nature and climate, social factors including justice, community and culture. In addition, feelings values and perceptions were hugely important to participants. This component was also particularly relevant in the longer descriptions. The thematic clusters coincided largely with results from a second survey derived from findings of the competition distributed to policy-makers during COP27. However, the keywords used by policy-makers were more jargon and included less references to feelings and perceptions, making it potentially difficult to build compelling narratives people could relate to. Research results show the need to focus more on soft factors like feelings and perceptions to build compelling narratives of sustainable and desirable cities that speak to target audiences. This could be transformed into improved communication for people and policy-makers and lead to better conversion into action.

Author summary

Our research focuses on understanding what are the key features of sustainable and desirable cities in the opinion of residents and experts. To understand this, we have carried out an analysis of photos and related keywords and narratives, which were submissions to an international photo competition where people around the world were asked to submit photos showing what a sustainable and desirable city is in their perspective. We found that many submissions mention environmental features, but also social factors as well as feelings and values play key roles as well. If more emphasis would be put on these factors in policy or research documents, then probably people would relate more to it. That was also visible in a second analysis during the Conference of the Parties (COP27), the International Climate Conference. Attendees of COP were shown a selection of the photos and asked what to them are sustainable and desirable cities. While their answer categories were much in line with the ones from the competition, the wording was much more jargon and complex and might be too difficult to understand for general audiences. Also, their answers were less often mentioning social aspects which could be a reason for not being capable enough of convincing people to act.

1. Introduction

Urban and climate action are at the core of different international agendas and frameworks. The Sustainable Development Goal 11 (SDG 11) aims at making cities and human settlements inclusive, safe, resilient and sustainable, while the New Urban Agenda addresses comparable goals, including an emphasis on action for marginalized urban dwellers. Likewise, the recent Sixth Assessment Report from the Intergovernmental Panel on Climate Change (IPCC) has a strong emphasis on the needs to address social vulnerability for successful climate action, including in cities [1]. As a consequence, action to transform urban environments to become more sustainable is urgently needed and called for.

Surprisingly, there is comparably little research around what a sustainable city means to individual people and what key features are desirable to them [2,3]. Such perception is subjective and might as well differ severely between and even within cities [4]. This can pose a huge challenge for decision-makers, as urban development processes need buy-in from the affected people and communities to be sustainable. Hence, understanding what urban actors think, perceive and value is therefore of high importance and could complement theoretical data from policies and frameworks [5]. Such data would be highly relevant to build strong and convincing narratives that people can relate to [3].

1.1 Narratives of urban sustainability

Multiple international frameworks refer to sustainability and its social, environmental and economic dimensions. Sustainability narratives address the fair use and distribution of resources by providing transferable and scalable solutions [6]. However, the understanding of what makes a city sustainable differs fundamentally between actors and countries, and so do related narratives [7]. Dominant technocratic perspectives on urban sustainability [8] are influenced by global discourses. Not only are they dominated by Global North perspectives [9], they also underrate the need to put people at the heart of climate [10] and urban sustainability [11,12] action.

Hence, broadening existing narratives would benefit from a contextual understanding [13], including of values of beliefs of people [14]. That way, diverse perspectives of multiple actors could be considered, making them the much-needed agents of transformative change. Narrative framing in urban contexts has already been analyzed and found relevant in the context of sharing economy [15] for community empowerment, commons approaches [16], urban metabolism [17] and sustainable mobility [18] approaches. Urban narratives have a particular potential to emphasize social sustainability [8,10], such as cultural identity and community memory [19], and urban health concerns of urban under-represented groups [20], and to contribute to innovative planning approaches such as the 15-minute-city [2]. Such narratives would come with the power to address emergent and complex urban challenges, including from climate change [21].

1.2 Communicating desirable urban futures

Urban imaginaries can be powerful tools to sensitize citizens, identify common goals and build individual and collective visions [22]. Stories can help to communicate climate change and the need for sustainability action [23] and ultimately transformation towards sustainability. Understanding what climate change and other urban challenges mean to people in real life [24] would give people and communities a voice. Storytelling and the construction of narratives can empower the author or author groups and contribute to overcome the feeling of powerlessness [20,25], thereby supporting emancipation and democratization. It can be done by individuals or groups, a powerful tool to show urban realities different from the mainstream, such as from women of color [26], indigenous and elderly [27], youth [28] migrants and informal dwellers [29]. Pluralizing voices can also support overcoming colonial continuities of discourses (re)inscribing inequalities between Global North and South [30], broaden dominant urban images and empower to co-develop alternative futures [31].

Moser identified 10 tasks for communication amidst a societal transformation, from naming and framing the needed change, transformative imagination, the use of stories for sense- and meaning-making to fostering hope and engagement [32,33]. Transformative communication enables conversations, allows for voicing perceptions, beliefs and concerns [3437], supported by creative and art-based methods to collect and communicate visions [38]. Particularly visuals have the power to show but also shape the attitude of people [39]

1.3 Need to change knowledge dissemination in and for policy-making

Successful engagement requires knowing how people relate to each other, to their surroundings, to challenges what might drive them to act to realize ideas in their community [40,41]. Only having access to information will not have enough effect on uptake [42]. Public engagement is also key, including in climate [43] and urban [44] action would also contribute to better understanding of their needs by authorities [45]. It can be facilitated by assessing and showcasing how individuals already witness it and how they respond to its impacts [32]. That would require consideration of people’s attitudes and perceptions. Dominant approaches are however rather supportive of producing managerial governance recommendations [46], conveyed in too jargon language [47]. New knowledge systems are needed to support the scale and urgency of global transformation needed [32,48,49] Considering individuals’ perceptions, preferences and sense of well-being is critical for designing urban policies and strategies that are sustainable and inclusive [5].

Mobilizing actors and envisioning alternative and more desirable futures [50] requires transformative communication and compelling narratives that speak to the target audiences. It requires taking into account divergent perceptions, prior knowledge and potential biases [24,50]. Past research emphasized that behavioral change towards climate action requires both cognitive engagement (need to understand) and emotional engagement (need to care), with the latter one in fact likely being more influential [24,51,52]. Just giving facts is not enough as it is mostly not convincing to fellow citizens [53] or policy-makers [54]. Even IPCC communication focusing on understanding and not on care might not be effective with respect to calling for behavior change [55].

Aiming to better understand people’s and policy-makers perception of a desirable and sustainable city and how far they might differ or align globally, this addresses the following research questions:

  • What are narratives and related key assets of desirable and sustainable cities, to what extent are they globally comparable?
  • How far do visions of desirable and sustainable cities align between citizens and international policy-makers?
  • What is the potential of images and narratives in transforming cities towards sustainability?

To shed light on these questions, submissions to an international photo competition were assessed, using a mixed-method approach linking visual and narrative analysis.

2. Research study & methodology

The study draws on visual and text analysis to identify perceptions and underlying narratives on desirable and sustainable cities in the perspectives of urban inhabitants and international policy-makers, based on an adapted photovoice methodology [56], linked to an inductive analysis and clustering of keywords and a text analysis of photo descriptions. The stepwise approach started with a global photo collection combined with a short survey of urban residents. Based on this, a part of the questionnaire was used for a survey among policy-makers for a comparative analysis. Thereby the research draws on a method mix rooted in social sciences.

The use of photography as a second source of information next to text was decided as it cannot only be used for research, but for the co-production of knowledge and ways of action on urban scale [31,57] or to inform global discourses, as they can be more convincing and memorable than any written document [58]. Photovoice as method has been used previously in urban [59,60] and climate [61] research, in both local and international [62] contexts, and linked to exhibitions [63]. It can also be a powerful tool to voice perspectives with policy-makers [64].

To collect photos, an international photo competition was carried out from August 1 to September 15 2022. Global photography competitions have already been used for showing alternate realities and triggering reflections and at best change [65]. Photovoice research implemented to assess health needs among the Latino community in North Philadelphia and a subsequent exhibition in the townhall influenced later decision-making [66]. Virtual photo exhibitions from youth participants in Ottawa on engagement in disaster risk reduction and climate change action emphasized not only the power of art for sharing information, but also raising awareness [67]. The competition rules asked for submissions of photos that would represent how they perceived a desirable and sustainable city. The call was launched on the website of the Transformative Urban Coalitions project, as well as through social media channels (Twitter, Instagram, Facebook and LinkedIn) of project partners, the United Nations University - Institute for Environment and Human Security (UNU-EHS), the German Institute of Development and Sustainability (IDOS), the World Resources Institute (WRI) and the International Institute for Environment and Development (IIED), as well as through social media of the donor, the International Climate Initiative (IKI) of the German Government.

As capturing meanings in photography can be challenging [59] without having the authors available to share their stories, it was decided to add a short questionnaire to the photo submission. The questionnaire asked participants for personal data including gender, nationality and age, as well as for a short narrative of the photo and up to three keywords describing it. Incomplete submissions or those not referring to the subject of the competition were excluded from further analysis. 159 complete submissions were made by 100 people ranging from 15 years to 60 years old originating from 24 different countries and residing in 27 countries. Professional backgrounds were diverse, covering among others students, artists or photographers, activists, researchers, employees and managers. Submitted photos were taken in 32 countries across Asia (92 submissions), the Americas (22), Europe (21) and Africa (20). Geographic regions are based on the groupings used by the United Nations (UN) Statistics Division [68]. Most submissions came from Bangladesh, India, and Pakistan. The majority of the submissions were made by men (eighty-three contestants) in comparison to women (seventeen contestants). 89 photos were accompanied by longer narratives, the rest had shorter descriptions.

The submissions contained keywords which were cleaned and if needed translated to English, resulting in 201 unique keywords. Keywords naming concrete locations or that were not descriptive in other ways were excluded. Keywords thematically similar to one another such as climate and climate change and keywords with synonyms (e.g., attractive, beauty, and beautiful) were combined, resulting in 130 final keywords which subsequently were thematically clustered for further analysis. In parallel, descriptions were analyzed according to length, abstractness of the wording, and how far concrete action items are deduced. The photos were assessed according to geographical scale and the main components they featured, namely human(s), built environment such as buildings, streets, and natural environment such as gardens, parks or trees. Findings were triangulated to deduce overall narratives and key components, following previous studies [69].

A jury including researchers, communication and photography experts shortlisted the best and most telling submissions, shortlisted photos were exhibited at the 2022 United Nations Climate Change Conference in Sharm El-Sheikh, Egypt (COP27). The exhibition took place from 09-11 November 2022 at the Capacity-building Hub in the Blue Zone, a UN-managed space where negotiations are hosted. To enter, delegates must be credited by the United Nations Framework Convention on Climate Change (UNFCCC) Secretariat, limiting the survey participants to delegates from member states and other accredited experts. To assess attributes that delegates would associate with desirable and sustainable cities, a booth with an interviewer requesting visitors to fill a short questionnaire was positioned next to the exhibited photos. The questionnaire was a shortened version of the questions asked in the submissions for the photo competition, focusing on keywords of sustainable and desirable cities as well as age, gender, and nationality. Overall, 59 completed questionnaires were yielded, containing a total of 182 keywords. Following the same data cleaning process and merging of similar or synonymous keywords overall 49 keywords were yielded and clustered into groups.

The age of expert survey participants ranged from 20 years to 70 years old, they originated from 29 different countries and resided in 32 countries (one country of residence was left blank) across Africa, the Americas, Asia and Europe. Geographic regions are based on the groupings used by the UN Statistics Division [54]. The majority of submissions came from Africa (26), followed by Asia (18), the Americas (13), and Europe (2). By country, the majority of submissions came from people originating and residing in Egypt (9 and 10, respectively), followed by Bangladesh (8 and 7, respectively). Organizational affiliations were diverse, including government authorities, international organizations, a multilateral development bank, and the private sector, but the majority of participants were affiliated with non-governmental organizations followed by civil society organizations. The majority of the submissions were made by women (39 responses) in comparison to men (19 responses) and non-binary/non-conforming (1 response).

Informed consent to use the photo competition data was obtained from all individual participants. The competition’s terms and conditions were published online and participants had to acknowledge the potential use of photos and texts prior to submission. Participants in the survey at COP27 agreed to the use of data in the tablet-based questionnaire. The competition terms and conditions, including further use of the data were legally cleared before publication. Respondents taking the questionnaire at COP27 were granted anonymity prior to taking the survey, in addition they were informed about the further scientific analysis and publication. In addition, the questionnaire did not contain any personal data that would have allowed the participant to be traced. Thus, according to the regulations of the authors’ institution, no additional ethical review was necessary. Participation in the photo competition was open to anyone with a camera or a smartphone with a camera. However, knowledge of the competition was limited, as it was mainly advertised via the social media of the institutions involved in the project. Although they have a worldwide following and actively promoted the global dissemination of the announcement, this is a limitation, as people without access to the internet or social media were less reached. The not evenly distributed dissemination of participants in competition and survey is another potential limitation of the study, as results from continents with less participants might be less reliable than others. Submitted photos keywords and narratives were further interpreted and clustered by researchers, biases were reduced by using a multi-media and multi-method approach, using photography, surveys and written narratives as data, and triangulating results from statistical and narrative analyses. The data must also be analyzed in the context of the period covered by the survey, which meant, for example, that security and health were mentioned together several times in the context of COVID and were therefore also clustered together.

3. Results

3.1 Attributes of desirable and sustainable cities

The keywords used to describe the visions of “desirable and sustainable” on the photos submitted could be clustered into overall nine thematic clusters, in three topical groups:

Group A ‘Social Space‘:

  1. Community activities or values: Keywords in this cluster provide a sense of togetherness as found within a community, such as collective, dialogue, diverse, or words that describe objects within a community, such as human being or profession;
  2. Culture & religion: Keywords describe cultural aspects of society, including the arts and religion;
  3. Health & security: This cluster contains words relative to safety, health, and security;
  4. Justice& equity: Keywords relate to notions of justice within urban development, such as equity, accessibility, food security, democratic, etc.;

Group B ‘Feelings, values and perceptions:

  1. Look & aesthetics of the city or place: This cluster describes keywords that are related to the look or optics of a city, such as beautiful, modern, and charming;
  2. Mood the city or place conveys: Keywords in this cluster evoke a mood, that participants associate with a certain place or city, or that can be found within sustainable cities in general, such as happy, peaceful, or pulsing;

Group C ‘Physical space’:

  1. Nature & climate: These keywords relate to aspects of the natural world, including climate, trees, soil, flooding, environment(al) and green,
  2. Transport & mobility: These keywords center on modes of transport and movement within cities, such as bicycle, journey, and public transportation;
  3. Urban features: This cluster contains keywords that relate to constructed aspects of a city, such as building, solar power, street, urban, and resilient.

The most named cluster in absolute values is covering nature and climate aspects, describing the need for urban greening and its benefits, including for climate protection. Across continents its consideration however varies as shown in Fig 1, from 26% of mentions in Asia to only 9% in Africa, indicating other aspects were found more important there. The overall second and third most named clusters were material and immaterial features, pointing at assets a city should have, and its look and aesthetics. A large proportion of the keywords refer to feelings and perceptions that urban spaces generate or are supposed to generate. While the same clusters could be found across all continents, their distribution varied hugely. While the most named cluster in Asia is nature and climate, urban material and immaterial features were named most often in Europe and Africa, referring to the built environment and that it should for example be clean, efficient, innovative or smart. In the Americas the look and aesthetic cluster was named most often, with adjectives such picturesque or vibrant.

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Fig 1. Percentage distribution of keywords by cluster, as well as the three most frequently mentioned words per world region, in the color of the respective cluster (Map source: freesvg).

https://doi.org/10.1371/journal.pstr.0000170.g001

With respect to the most named keywords, green, beautiful and inclusive were named at least in 2 continents. Here Europe is a kind of outlier, where the top 3 keywords mostly referred to mobility, which is the 2nd most named cluster, while in other continents this cluster ranks 4th or lower. In Africa this cluster was not even mentioned once while all others were mentioned across continents. Justice and equity keywords were mentioned across continents, though to a lesser extent in Asia. Here the variety of keywords is broad, ranging from accessibility to inclusive. Differences are also found between genders. While female contestants comparably name community, justice and safety aspects more, men focused on mobility and urban features.

3.2 Underlying narratives

Together, keywords, photos and related descriptions allowed to flesh out key narrative types. No photo focused on natural environment exclusively and only very few photos showed only built environment or humans, either one person or groups of people. The vast majority of photos featured a mix of these components, with most photos showing either humans and built environment features, or humans and built as well as natural environment features (around 30% each). Around 24% of submitted photos did not include humans but focused on natural and built environment features.

Photo descriptions could be grouped into three categories as well, present across photo content types. They include very short descriptions, ranging from few words to short sentences (around 43%), and longer descriptions contextualizing the activities or locations shown on the photos (around 52%). Another 5% gave longer descriptions with concrete action items. Overall, wordier and story-like narratives were yielded from Asia, Africa and the Americas in comparison to Europe, matching that none of the top-ranked European keywords were from the look & aesthetics or the mood cluster. Submissions with very short descriptions such as “This photo represents sustainable mobility and low carbon emission” (Brazilian participant, 33, submitting a photo from Denmark) came comparably often from photographers who originated from other countries. Linking photos to keywords and descriptions, two major narrative types can be deduced (see Fig 2).

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Fig 2. Content analysis of photos and related keywords, size of bubbles represents the number of mentions.

https://doi.org/10.1371/journal.pstr.0000170.g002

Narrative 1 includes photos of built environment plus natural environment or humans or both. The keywords used to describe these photos come from group C on physical space, covering clusters on nature & climate, transport & mobility, and urban features exclusively, exemplified in Fig 3.

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Fig 3. Selected photos with keyword groups descriptions and narrative types (Photos were converted to black/white, and faces were blurred, mentions of concrete locations were removed).

https://doi.org/10.1371/journal.pstr.0000170.g003

The vast majority of contributions to this narrative comes from Asia, only one from Africa and none from the Americas.

One example is from an Indian participant, age 32, who describes his submission with the keywords sustainability, green, and vertical garden and explains:

“A man works on his rooftop garden in Kolkata, India. As a result of climate change, drought can make significant impact on the food production of the world. We can use our roofs as a secondary source of food production. In this way, we can help relieve pressure from industrial agriculture and save significant amount of emission of Co2 by using local produce.”

Another example is from a participant from Bangladesh of 30 years who describes his photo with the keywords environment and resilient, and elaborates:

“Bangladesh is a small country with a large population where the number of homeless people is not less. This woman is one of them. Here, the woman is trying to earn a living in the garbage dump in the city. She is trying to collect the various plastic items left in the garbage and sells the plastic products she collects to the factory. The factory owner recycles these plastic materials and turns them into new plastics for use. People are thus playing a silent role in the sustainable development of a city.”Descriptions often begin with some criticism or reflection around the current economic, environmental or socio-cultural status quo of the respective city, and then highlight what particularly positive situation the photography captures, for example “Unplanned extraction of sand from the river is going on for urbanization” (Bangladesh, 44) With around 18%, descriptions in this narrative contain comparably more action items, such as “to adopt a sustainable future we need to move from fossil fuel to clean energy” (India,29 years), or “to mitigate the deadly effect of climate change we people should paddling bicycles in our everyday life” (India, 41 years).

Narrative 2 covers broadly the same photo categories, but keywords come from two or three clusters across at least two thematic groups, making it broader than narrative 1 (see Fig 3). Contributions to this narrative come from all participating continents.

An Indian participant of 29 years describes his photography as follows, adding the keywords sustainable agriculture, food security, and urban planning:

“With the growing population and adverse impacts of climate change, one of the next biggest challenges the human race will face is food security. In developing countries like India, the overextension of urban colonies without long-term planning can gulp in kilometres of fertile agricultural land. This way the balance of food supply and demand is crumbling way too far which can soon lead to utter disruption. For a healthier food system, we have to balance this demand and supply. In order to do that we need more sustainable urban planning and ‘peri-urban agriculture’ could play a major role in that. In this photograph, we can see women working in farmland that has been specially designed in between the rising city to manage the food demand and supply chain in Kolkata, India.”

A participant from Nigeria, age 30, uses the keywords clean, inclusive and resilient and states:

“Lagos has always been a city battling with waste and a clean environment especially in communities. With the decision to make their communities clean, members come together with the aid of community health educators to clean their community.”

A Brazilian of 28 years, who uses the keywords mobility, inclusive, and accessible, explains:

“In the image, we can see a set of elements that make up a city: a cyclist on the bike path, motorbikes and cars on one of the main avenues of the city connecting the centre and east zones. This set presents a complete and complex context at the same time, linking all social classes to the infrastructure of the bridge to offer accessibility, mobility and fluidity in everyday life.”

A German participant of 30 years, who added the keywords silence, political, and lightful to his description, elaborates:

“Looking closer, a diversity of people involved in different are visible in one spot. A couple observing, somebody inside on a work path, tourists on a boat; this is where people meet in the quiet centre of the capital surrounded by water and isolated by car traffic whilst being in a futuristic business district with green parts. A combination, a transition, a compromise. The perfect approach of a green urban existence full of light.”

Longer narratives of this category are often written like stories, in a poetic style. Participants also often express their affection for their cities, proven by statements like “my heart cries for my streets” (Uganda, 22), “This photo was taken in Addis Ababa and it show how beautiful the city is....” (Ethiopia, 24), or “I take my photos in my city Karachi to describe the beauty” (Pakistan, 15) or “The city may be a space of chaos, but it is also a place of beauty and we must act now to preserve it” (Mexico, 36).

Overall, the vast majority of photos and related texts in form of keywords and descriptions is rather complex, going beyond visualizing one single aspect. Related descriptions across both narratives explain that often seemingly very small initiatives or actions like recycling or urban agriculture can have major impact, including in vulnerable urban contexts like marginal settlements. Photographers associate something positive with the situations captured on the photos, however they describe very clearly that, for example, recycling is only a first step in a city ‘battling with waste’ or the perceivable but small benefits of green areas in an otherwise polluted and dense agglomeration. In narrative 1 potential outcomes are described in a more generalized and technical way, including scalability, while narrative 2 refers more to feelings like hope and improving the local context.

3.3 “Expert” understandings of desirable and sustainable cities

The surveys yielded from accredited participants of COP27 after viewing the photo exhibition were grouped in the same clusters as submissions from the competition. Overall keywords could be matched into these clusters and all 9 clusters within the tree topical groups were addressed. The most frequently named clusters were nature & climate (23%), justice & equity (21%), mood and look that the city or place conveys (both 17%) and urban material & immaterial features (13%). Health & security (12%) and culture (6%) followed next, and look & aesthetics (4%) transport & mobility (3%) and community activities or values (1%) ranked last. The distribution of clusters per region, with each region having a different cluster mentioned most often. Africa’s most frequent cluster is mood, while the America’s is justice & equity. Asia’s most frequent cluster is nature and climate and Europe’s is urban features. The three most named keywords across regions are green, safe and inclusive.

While keywords could be structured along the same clusters, some differences with respect to the keywords used between the two survey rounds became apparent as shown in Table 1. Mostly the photo competition survey yielded a higher number of keywords per cluster, which is not surprising given the higher number of participants. The only cluster where the COP survey was richer was justice & equity.

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Table 1. Common keywords per cluster across surveys. Additionally, technical terms mentioned in the COP survey are listed.

https://doi.org/10.1371/journal.pstr.0000170.t001

COP participants partly linked their vision of desirable and sustainable cities to international paradigms such as leave no one behind, or to the inclusion of different gender and indigenous groups, all linked to justice and equity concerns. Other responses yielded related to approaches like energy sufficiency, biodiversity positivity and carbon neutrality.

4. Discussion and concluding remarks

Results of this study show that in people’s perceptions it takes more than the built environment for a city to be sustainable and desirable. two out of nine clusters (Group B) identified are around the aesthetics of urban areas and the mood or feelings people associate with it. A large number of mentions is related to environment and climate (Group C), the multiple environment-related keywords and mentions in narratives as well as photos indicate the importance of urban green areas to people. It is also fair to say that the many mentions of climate-related keywords, often next to environment-related keywords, indicate an awareness of the benefits of nature for urban climate. Another 4 clusters (Group A) deal with community activities or values, culture and religion, as well as with justice and equity, showing the huge importance of social aspects. Perceptions and feelings play a key role particularly in narrative 2, But even in narrative 1 where the focus of the keywords is on built environment features, related photos include at least natural or human presence.

Overall, the study revealed the importance of addressing not only the physical – built or natural – space but to link it to social aspects, such as community, justice or security and references to feelings, values and perceptions that cities and urban spaces evoke, as they are key components of strong narratives around sustainable and desirable urban futures. (see Fig 4). This a key learning for future communication in support of urban sustainability action and larger system transformation.

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Fig 4. Key components of strong narratives of desirable and sustainable cities.

https://doi.org/10.1371/journal.pstr.0000170.g004

Consequently, policy-makers and other communicators should increasingly consider so far rather blind-sided social aspects, including the feelings and values associated with places and cities, as they seem to matter hugely. As a consequence, one might question the dominance of infrastructure or built environment foci in public discourses, or at least how projects are being communicated to generate buy-in and have wide acceptance. While the keywords are rather rarely related to climate change, this is different in the narratives. One possible conclusion is that many people are aware of the changing climate and the increasing risks from natural hazard-induced events. The way they communicate about it however might be less direct, and more focusing on impacts or solutions.

It is also striking how often justice concerns are flagged, either explicitly in the key terms, or implicitly in the descriptions. This takes place on two scales, either when describing differences within the same city, for example when describing challenges in marginal settlements, or on an international scale, when describing perceived realities in a ‘country like’ India, Pakistan or others. Such description is used various times somehow casually to introduce realities in low-income countries. It can be interpreted as awareness of the comparatively better living conditions elsewhere, flagging a need for action to overcome inequalities within cities, countries and between world regions.

Taking a look at the keywords mentioned by participants of the photo competition and participants during the survey at COP27, 2 conclusions can be drawn. First, the same categories apply, giving hope that the perceptions of policy-makers and Climate Conference delegates in general are not fundamentally different from those of urban citizens. Green and inclusive are among the top-ranked keywords in both surveys, showing some consistency here. Safe isn’t named as keyword in the competition survey, however it ranked high among the keywords named by female participants. As the COP survey participants were mostly female, this potentially indicates that to females a sustainable and desirable city needs to be safe, in line with calls for more gender-sensitive urban planning addressing safety concerns [70].

Secondly, however, the second survey distributed during COP27 yielded far more jargon answers such as ‘Leave No One Behind’ or ‘biodiversity positive’. While this might be logical, as the core task of the respondents is to deliver on global frameworks like the SDGs or the Paris Agreement, one may critically question how far such terms are comprehensible and activating to general audiences.

The study also confirms the use of stories for sense- and meaning-making flagged in literature [32,48], including the uptake of different forms of engagement and hope in the narratives. This form of transformative imagination bears huge potentials. Hence, a third conclusion from the study is that a more diverse methodological portfolio beyond written information only can be a powerful way to capture people’s perceptions and visions, including on the question of what a sustainable and desirable city is. Even when using the same keywords, the realities captured in photo and narrative partly different fundamentally. The multi-method and multi-media format chosen for this study as proven to be useful. Particularly the mix of photos and descriptive text is helpful for a comprehensive analysis of contributions from different world regions and backgrounds. At the same time such information can be of immense value for building narratives people can relate to as they would need to link to both, the status quo as well as to people’s aspirations to be acceptable and eventually successful.

Although the data set is not and cannot be representative worldwide, the information from two global studies allows general conclusions to be drawn. From this, specific recommendations can be derived:

  • With respect to urban and climate policy, relevant actors could get stronger buy-in and participation of urban inhabitants if they moved beyond physical changes in cities as outcomes of interventions. Instead, strong narratives would need to include social aspects and refer to context-specific values and perceptions, Social power
  • Regarding communication, strong narratives need to be conveyed without too much specialized jargon. This is particularly the case for international actors, where the use of too specialist terms might hinder understanding and subsequent translation to action.
  • Finally, the study also identified research demands. Further studies should focus more strongly on factors such as region, gender and age, to contribute to developing strong narratives, particularly to bring climate action more in focus. Another research need that could only be partially examined here is the potential of images and stories in contrast to convoluted policy speak.

Acknowledgments

We sincerely thank our colleagues from the communications team, in particular Arianna Flores Corral and Austin Gonzales who which were decisive in design and implementation of the photo competition and related data collection. We would also like to thank the UNFCCC Secretariat's Capacity-building team for the opportunity to distribute the survey in the PCCB Capacity Building Hub during COP27.

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