The aim of this study was to examine aspects of children’s health literacy; the information sources they were accessing, their information preferences, their perceived understanding of and their reported information needs in relation to COVID-19. An online survey for children aged 7–12 years of age and parent/caregivers from the UK, Sweden, Brazil, Spain, Canada and Australia was conducted between 6th of April and the 1st of June 2020. The surveys included demographic questions and both closed and open questions focussing on access to and understanding of COVID-19 information. Descriptive statistics and qualitative content analysis procedures were conducted. The findings show that parents are the main source of information for children during the pandemic in most countries (89%, n = 347), except in Sweden where school was the main source of information. However, in many cases parents chose to shield, filter or adapt their child’s access to information about COVID-19, especially in relation to the death rates within each country. Despite this, children in this study reported knowing that COVID-19 was deadly and spreads quickly. This paper argues for a community rather than individual approach to addressing children’s health literacy needs during a pandemic.
Citation: Bray L, Carter B, Blake L, Saron H, Kirton JA, Robichaud F, et al. (2021) “People play it down and tell me it can’t kill people, but I know people are dying each day”. Children’s health literacy relating to a global pandemic (COVID-19); an international cross sectional study. PLoS ONE 16(2): e0246405. https://doi.org/10.1371/journal.pone.0246405
Editor: Abraham Salinas-Miranda, University of South Florida, UNITED STATES
Received: June 26, 2020; Accepted: January 19, 2021; Published: February 10, 2021
Copyright: © 2021 Bray et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Data Availability: Data underlying the study cannot be made publicly available due to ethical restrictions imposed by Edge Hill University Faculty Research Ethics Committee. The minimal data set can be made available upon reasonable request to the research office within the Faculty of Health, Social Care and Medicine at Edge Hill University (FOHSCresearch@edgehill.ac.uk).
Funding: The author(s) received no specific funding for this work.
Competing interests: The authors have declared that no competing interests exist.
The COVID-19 virus has spread throughout the world and was declared a pandemic by the World Health Organisation (WHO) on the 11th March 2020. The pandemic has caused unprecedented upheaval to societies all over the world, and by the time this study closed (June 2020) there had been over 9 million cases worldwide . In most countries people were asked to mitigate the transmission of the virus and save lives by adhering where possible, to guidance to work from home, stay at home and maintain social distancing or movement control. For many children this has meant there have been massive changes to their lives, with ‘home-schooling’ and staying in touch with friends and extended family via remote methods. UNICEF  notes that children might find it difficult to understand what they are seeing and hearing about the pandemic and can be particularly vulnerable to feelings of anxiety, stress and sadness.
With the COVID-19 pandemic, as in previous epidemics, it is important for children and adults to be able to access and understand health and public information in order to ensure that they adhere to infection control precautions . A person’s ability to obtain, process and use information to make choices and decisions about their health is termed health literacy . Health literacy is more than reading and writing health related information, but relates to familial, organisational and societal influences on a person’s ability to access, understand and use information to shape their health .
Social media, television and the internet has been filled with information about COVID-19, and this has been termed an ‘infodemic’ . However, despite this, research has shown that adults have low levels of health literacy in relation to this virus with many being unable to identify symptoms of infection  or appreciate that the virus is contagious . At the time of writing, no studies could be identified which had explored aspects of children’s health literacy (access to and understanding of information) in relation to the COVID-19 pandemic. However, children have been expected to play a significant role (e.g. handwashing, social distancing) in reducing the transmission of the virus.
This study resulted from an international collaboration between six countries; UK, Australia, Sweden, Brazil, Spain and Canada. Each of these countries experience of COVID-19 has been different. There was a notable difference in the variation in death rates with relatively few deaths in Australia but much a higher rate in the UK and Brazil. The authorities in the different countries asked their populations to adhere to different approaches to mitigate the transmission of the virus (Table 1), different approaches to how key health messages and information were shared with children about COVID-19 (Table 1), and different terms were used by children, parents and the media in relation to COVID-19 e.g. coronavirus (UK, Australia) and corona (Sweden). Some countries such as Canada held national press briefings specifically for children and developed LEGO® animations to share health messages from the Prime Minister with children. In other countries, such as England, the children’s minister answered questions posted by children. Information for children such as colourful books and videos have been generated and shared through social media, the internet and school (Table 1). It is not known if this information reaches its intended audience or what other sources of information about coronavirus children access either independently or through their parents, friends or communities. We know that children’s health literacy is heavily influenced by family and organisational systems , and we were keen to explore aspects of children’s health literacy (access to information, information exchange, information preferences, perceived understanding) during a pandemic across a range of countries and contexts.
This international study aimed to examine aspects of children’s health literacy; information sources they were accessing, their information preferences, their perceived understanding of and their reported information needs in relation to COVID-19. The study also explored the role parents/caregivers play in aspects of their child’s health literacy and factors that influence their decisions to share, discuss, direct or limit their child’s access to information. This study was conducted relatively early in the trajectory of the pandemic, whilst many countries were requiring children and families to mitigate the transmission of the virus by staying at home. It is important to understand children’s access to and preferences for information in order to ensure that optimal strategies are developed to communicate information within this and any future pandemics.
Materials and methods
This study used a prospective online survey using the Survey Monkey platform to collect quantitative and qualitative information from children and parents/caregivers.
The survey was developed and pre-tested with nine children (aged 9–16 years) and five parents from the UK through remote consultation (email, telephone). The children and parents were either known to the researchers or members of The Forum (a young peoples’ consultations and engagement group). The consultation resulted in amendments being made to the content, format, language and appearance of the survey and recruitment materials.
The children’s survey was designed to foreground their abilities and skills, focussing on short closed and open text questions and a word association question (Table 2). The survey also asked children to draw and label a picture about COVID-19/coronavirus/corona and ‘why we are being asked to stay at home’ (this element of the study will be reported elsewhere). The survey for children focussed on; their access to information about COVID-19 and preferences for receiving information, their knowledge about the virus, their information needs and their thoughts associated with the pandemic (Table 2). The survey was targeted at 7–12 year olds, reflecting middle childhood and a critical age for developing health literacy skills  as this is when they are starting to shape their own constructs of healthy actions . The survey for parents/caregivers included five closed questions and five questions seeking longer text responses. The parent/caregiver survey was structured around; their access to information about COVID-19 (sources, frequency of accessing sources), their child’s access to information sources and whether and how they chose to share/not share information about COVID-19 with their child (Table 2). The surveys of children and parents were not linked, both could participate independently of one another.
Three broad demographic questions (age, area and country) were collected from both children and parents/caregivers; responses were anonymous and did not identify the participant. We asked both children and parents if they/their child were attending school or being home-schooled and if who was living in the family home had changed as a result of COVID-19. The survey was translated into Spanish, Portuguese, French Canadian and Swedish and there was some minor tailoring of some questions/response options to suit the context of individual countries, including the term used to describe COVID-19.
The survey opened in the UK (9th of April 2020), Australia (20th April 2020), Canada (27th April 2020), Brazil (29th April 2020), Spain (3rd May 2020) and Sweden (22nd May 2020). Data collection closed within all countries on the 1st of June 2020.
Children aged 7–12 years of age and parents/caregivers in the collaborating countries were eligible to participate in the study. To reach as many families as possible we used professional and personal networks and social media (Twitter, Facebook) platforms. A short information flyer about the study was included in each post/communication to accompany the survey links. More than one child and one parent from a household could participate and children and parents could participate independently from each other.
Numerical data were analysed using SPSS. The study is descriptive and therefore inferential statistics were not conducted, descriptive statistics (percentages and frequencies) have been used to examine the data.
The open text data were analysed using qualitative content analysis . The initial analysis was led by the team in the UK, who inductively constructed a coding framework. We met remotely to discuss and explore interpretations and the developing codes and themes. The framework further developed through additions and reorganisations when data from other countries were added and integrated.
The study was approved by ethical review boards within the employing organisation of lead academics within each participating country; UK (Edge Hill University Faculty of Health Social Care and Medicine Research Ethics Committee CYPF 23), Australia (Tasmanian Human Research Ethics Committee 21702), Brazil (Botucatu Medical School Research Ethics Committee opinion n° 3.994.298), Spain (approval was not deemed necessary by the ethics committee), Canada (Comité d’éthique de la recherche (CER) Certificate number 2021–1163, UQO 2010–1163) and Sweden (Swedish Ethical Review Authority, DNR2020-02351). Information at the beginning of the survey provided a brief explanation of what participation in the study entailed and outlined that by submitting the survey, a parent/caregiver (consented) or a child agreed (assented) to take part in the project. The research ethics committees waived the need for written parental consent or written assent for participation. Information at the end of the survey directed children and parents to websites with resources to support them (of relevance to each participating country).
A total of 390 children and 1,230 parents/caregivers participated in the study distributed across the 6 participating countries (Table 3). The average age of the children who completed the survey was 9 years (SD 1.7).
The findings are structured in two sections; the first section highlights how information relating to COVID-19 was accessed by children and parents/caregivers, including how parents chose to facilitate or limit their child’s access to information. The second section relates to children and parent/caregivers’ reported understandings of COVID-19. Despite there being different approaches to mitigating the spread of the virus within the participating countries and different rates of COVID-19 related deaths, there were commonalities in the responses of the children and the parents.
Accessing information about COVID-19
There were similarities in the sources of information children accessed across the participating countries. Most children accessed information about COVID-19 through their parents or caregivers (89%, n = 347) (Table 4), with the exception of children in Sweden who reported their main source of information as from school (90%, n = 45). This is of note as children participating in this study in Sweden were still attending school in person, whereas children in the other participating countries were mainly learning at home. Other commonly reported sources were school and the TV, although many children reported that these were child-orientated channels and programmes ‘on a specific channel because I think just seeing the news on TV is harmful’.
The sources children reported accessing for information (parents/caregivers or school) about COVID-19 generally matched their preference for where they received or accessed information (parents/caregivers or school) about COVID-19. The exception to this was Brazil where children reported parents/caregivers as their main source of information (85%, n = 49), but they would like to receive information via animations (17%, n = 10). However, across the participating countries, children’s preferences for information did not match those reported by parents/caregivers. Despite parents/caregivers recognising themselves as the primary source of information for their child (93%, n = 1,147), they reported that their child would prefer to receive information via animations, TV, games/quizzes and adults in a position of trust e.g. doctors/scientists (Table 5). Children reported their preference was to receive information through their parents.
The role of parents/caregivers in facilitating or limiting their child’s access to information about COVID-19 was clearly demonstrated in the findings. Many of the parents/caregivers in this study made choices to shield (13%, n = 160) or filter/limit (37%, n = 451) their child from information about COVID-19 (Table 6). Some parents explained that their decision to ‘shield my kids from the worst of it’ was driven by a desire to protect them from the most distressing pieces of information and news, to prevent them ‘worrying too much’ or ‘being too scared’. In contrast some parents/caregivers (20%, n = 242) reported the importance of their child ‘knowing everything about it’ and not having information ‘hidden from them’ and ‘feeling like adults are lying to them and holding stuff back’. Many of the responses identified that it was important to acknowledge individual information needs and preferences for gaining information about COVID-19, ‘I share information which is appropriate for her in a way which makes sense to her’. This is important as in many cases, parents/caregivers were the main source of information for children whom were in ‘lockdown’ and their contact with people outside their homes was limited. Some of the responses from parents in Sweden indicated that their children still attending school impacted on their access to information; they trusted school to provide information to their child or did not ‘have any power over the information they get. They are in school and hear lots of information”.
The decisions of parents/caregivers to shield or limit their child’s access to information in order to reduce feelings of anxiety about COVID-19 was interesting, as most parents/caregivers across all countries reported that talking about COVID-19 with their child made their child feel less worried (n = 801, 65%), as opposed to more worried (n = 169, 14%).
Understanding about coronavirus (COVID-19)
Children and parent/caregivers were asked to select on a multiple choice question how much they felt they knew about COVID-19. Both children (Table 7) and parents (Table 8) reported that they had good levels of knowledge about COVID-19.
Children were asked to report three things they knew about coronavirus in an open text format. There were 115 different items identified by the 390 children who participated; most responses were short. The three most frequent items identified by children in each country are noted in Table 9. The findings show that children were aware that coronavirus ‘spreads really quickly’ (28%, n = 110), that ‘many people around the world are infected or have died’, it ‘started in China’ (22%, n = 87) and ‘is dangerous’ (13%, n = 51). Other frequently identified pieces of information included that ‘we need to stay home to save lives’ (n = 54, 14%), ‘it can kill you’ (n = 30, 8%) and ‘it is a stupid virus’ (n = 30, 8%). There were similarities noted between children’s responses from the different participating countries, despite there being differences in the contexts within each country (infection and death rates, social distancing rules). Some children wrote longer quotes which demonstrated feelings about information being hidden from them ‘people play it down and tell me it can’t kill people, but people are dying each day’.
The most frequently reported information needs from children were linked to ‘when it will go away’ (28%, n = 111), ‘how and where did it start’ (21%, n = 81) and ‘when and whether a cure or vaccine will be found (23%, n = 88)’. Other frequently identified information needs included ‘how does it make you poorly’, ‘when can we go back to school’ and ‘what does the coronavirus actually look like’. Some children expressed that they did not want any more information about coronavirus, ‘it is boring’, ‘I am sick of hearing about it’ or ‘I don’t want to know about it, because it’s killing people and that makes me sad’. In total 139 different questions were identified from the 390 children who participated in the study. These questions were similar across the participating countries, despite the different contexts the children were living in.
The focus of health literacy initiatives in relation to children and COVID-19 has been to develop accessible information through ensuring materials are accessible, appealing, readable and digestible . These initiatives, whilst worthy and useful, fail to acknowledge the importance of the wider aspects of health literacy and how family and societal expectations and assumptions can limit children’s access to meaningful information during a pandemic. This study shows that despite accessible child-friendly information being available, wider aspects of health literacy such as familial (parents filtering and shielding children from information) and societal (understandings about children’s rights and vulnerabilities) challenged children’s ability to access and understand some aspects of the response to COVID-19. This paper argues that the current approach to sharing COVID-19 information with children in many countries has been framed according to adult perspectives and foregrounds concerns around children’s vulnerabilities and lack of competence.
Children in this study demonstrated that although they had information and self-reported understanding of some key elements around the COVID-19 pandemic, they sought answers to important questions. Despite the many child-centred resources written and developed to address children’s information needs, children across most of the participating countries were heavily dependent on their parents/caregivers for information about COVID-19 during the pandemic. The exception to this being children in Sweden who continued to attend school and gain most of their information via school. Parents’ role as the lynchpin to their child’s access to COVID-19 information, reflects existing evidence that parents are often the primary source of children’s health information . This role is important as although some parents reported adopting an open and honest approach to sharing information, some parents chose to shield their child from some of the upsetting news about COVID-19, and many diluted, filtered or adapted the information they shared with their child. As noted within other studies, from other contexts, parents/caregivers often filter or limit their child’s access to health information  in order to protect them from upsetting news  and offer reassurance in place of facts . Despite parents’ choices, many of the children in this study reported knowing that people were dying every day from the virus and that the virus was dangerous and spreading quickly.
Although it is known that children’s exposure to distressing imagery and news can cause them to experience anxiety , shielding children completely from information leaves them to ‘fill in the blanks’ on their own , using their imagination and pieced together information. Our study supports previous work which shows how communication with parents and family members is an important element for children’s health literacy [18, 19]. The interaction within a family can help children construct and develop their understanding  of a topic through layering their knowledge and apply meaning . Therefore, listening to what children believe about COVID-19 is essential. Providing children with an accurate explanation that is meaningful to them will ensure that they do not feel unnecessarily frightened . The need for clear targeted messaging for children at a community and societal level acknowledges that parents may not always choose to share, know the information themselves or know how to discuss difficult topics with their child.
Within many Western societies, children are perceived as vulnerable and innocent and are therefore often only allowed access to certain types of knowledge; their access to information is censored . Although health education initiatives should embody children’s right to be ‘heard and listened to’ as acknowledged by the UNCRC , evidence has shown how such initiatives can often be framed by adult agendas and concerns  and not acknowledge children as social actors . There has been a call for children to be framed as ‘equals’ and ‘co-learners’ in how knowledge is created . Certainly within the current pandemic there are uncertainties at all levels but there are opportunities for children to learn alongside parents and communities (schools, local organisations). Within some of the participating countries (notably Canada and Sweden), the approach to sharing information seemed to acknowledge children as citizens and health messages were addressed at a national level and in an equitable way to those of adults. Whereas in other countries (Brazil), political disquiet may have influenced how information was created and shared with children. Our paper supports the understanding of health literacy proposed by Nutbeam  as an ‘interaction between the person and their environment’ and recognises the importance of context on an individuals’ health literacy, in this case children’s, ability to obtain, understand and act on health information.
There is a need for a multi-source approach to how children receive information during a pandemic. We propose that children need access to reliable and meaningful information from a range of sources (individual, family community/school and society) during the pandemic in order to make sense of the world and should be acknowledged as active participants in the management of the pandemic (Fig 1).
Children in our study were able to identify their information needs. We argue they should be empowered at a familial, community and societal level to raise and discuss these information needs and concerns. Our study supports previous work that children’s health literacy should not be considered as an individual characteristic or as ‘individual agency’  but embedded within family, community (school, local community organisations etc) and wider societal health literacy practices .
This study contributes new insight into children’s access to and understanding of information about COVID-19 and highlights the importance of families, communities and society on these aspects of children’s health literacy. Further research should examine how access to credible information and levels of understanding influence children’s actions and decisions during the pandemic.
The sample for this study was a convenience sample of those children and parents/caregivers who self-selected to participate, and the numbers of responses are low compared to the number of children who live within each country, therefore there are limitations in the representativeness of the findings. The survey was intentionally designed to be short to encourage completion; however, as a result demographic data including gender, socio-economic background, presence of special educational need or disability or parental employment were not collected. Absence of these data limits our understanding of how these factors may have influenced perceived knowledge or communication patterns within a family. Children may have completed the survey in the presence of their parents and therefore felt the need to respond in a way desirable to their parents. We did not obtain an objective measure of knowledge levels, instead children and their parent/caregivers’ were asked for a self-report of their perceived knowledge level. The survey was developed specifically for this study, and although we consulted children during the development phase, there may have been items which were not clear to children. The survey was conducted in a rapidly changing landscape and although data were collected at the same time across the participating countries, the spread of the virus evolved at a different pace across the countries. There were different approaches within the participating countries to how the spread of the virus was mitigated (Table 1), the majority of children in the study, apart from those in Sweden, were at home and their access to sources of information independent to their parents was limited.
The children and young people of The Forum at Alder Hey Children’s NHS Foundation Trust for consultation and feedback on the development of the survey.
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