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Open Access

Peer-reviewed

Research Article

Factors influencing patients’ satisfaction at different levels of health facilities in Bangladesh: Results from patient exit interviews

  • Gourab Adhikary ,

    Contributed equally to this work with: Gourab Adhikary, Md. Shajedur Rahman Shawon

    Roles Data curation, Formal analysis, Investigation, Methodology, Project administration, Supervision, Writing – original draft, Writing – review & editing

    * E-mail: gourab@icddrb.org

    Affiliation Health Systems and Population Studies Division, icddr,b, Mohakhali, Dhaka, Bangladesh

    ORCID logo http://orcid.org/0000-0003-0868-1157

    ⨯
  • Md. Shajedur Rahman Shawon ,

    Contributed equally to this work with: Gourab Adhikary, Md. Shajedur Rahman Shawon

    Roles Formal analysis, Writing – original draft

    Affiliations Health Systems and Population Studies Division, icddr,b, Mohakhali, Dhaka, Bangladesh, Cancer Epidemiology Unit, Nuffield Department of Population Health, University of Oxford, Oxford, United Kingdom

    ⨯
  • Md. Wazed Ali,

    Roles Investigation, Methodology, Project administration, Writing – original draft

    Affiliation Health Systems and Population Studies Division, icddr,b, Mohakhali, Dhaka, Bangladesh

    ⨯
  • Md. Shamsuzzaman,

    Roles Conceptualization, Investigation, Methodology, Writing – review & editing

    Affiliation Expanded Programme on Immunisation, DGHS, Mohakhali, Dhaka, Bangladesh

    ⨯
  • Shahabuddin Ahmed,

    Roles Formal analysis, Visualization

    Affiliation Health Systems and Population Studies Division, icddr,b, Mohakhali, Dhaka, Bangladesh

    ⨯
  • Katya A. Shackelford,

    Roles Data curation, Formal analysis, Software

    Affiliation Institute for Health Matrices and Evaluation (IHME), University of Washington, Seattle, Washington, United States of America

    ⨯
  • Alexander Woldeab,

    Roles Resources, Software

    Affiliation Institute for Health Matrices and Evaluation (IHME), University of Washington, Seattle, Washington, United States of America

    ⨯
  • Nurul Alam,

    Roles Data curation, Formal analysis, Writing – review & editing

    Affiliation Health Systems and Population Studies Division, icddr,b, Mohakhali, Dhaka, Bangladesh

    ⨯
  • Stephen S. Lim,

    Roles Conceptualization, Data curation, Funding acquisition, Investigation, Methodology, Writing – review & editing

    Affiliation Institute for Health Matrices and Evaluation (IHME), University of Washington, Seattle, Washington, United States of America

    ⨯
  • Aubrey Levine,

    Roles Project administration, Software, Supervision, Writing – review & editing

    Affiliation Institute for Health Matrices and Evaluation (IHME), University of Washington, Seattle, Washington, United States of America

    ⨯
  • Emmanuela Gakidou,

    Roles Conceptualization, Funding acquisition, Investigation, Methodology, Project administration, Writing – review & editing

    Affiliation Institute for Health Matrices and Evaluation (IHME), University of Washington, Seattle, Washington, United States of America

    ⨯
  • Md. Jasim Uddin

    Roles Conceptualization, Formal analysis, Investigation, Methodology, Project administration, Supervision, Writing – review & editing

    Affiliation Health Systems and Population Studies Division, icddr,b, Mohakhali, Dhaka, Bangladesh

    ⨯

Factors influencing patients’ satisfaction at different levels of health facilities in Bangladesh: Results from patient exit interviews

  • Gourab Adhikary, 
  • Md. Shajedur Rahman Shawon, 
  • Md. Wazed Ali, 
  • Md. Shamsuzzaman, 
  • Shahabuddin Ahmed, 
  • Katya A. Shackelford, 
  • Alexander Woldeab, 
  • Nurul Alam, 
  • Stephen S. Lim, 
  • Aubrey Levine
PLOS
x
  • Published: May 16, 2018
  • https://doi.org/10.1371/journal.pone.0196643
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Subject Areas
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For more information about PLOS Subject Areas, click here.

We want your feedback. Do these Subject Areas make sense for this article? Click the target next to the incorrect Subject Area and let us know. Thanks for your help!

  • Health care facilities  

    Is the Subject Area "Health care facilities" applicable to this article?

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  • Bangladesh  

    Is the Subject Area "Bangladesh" applicable to this article?

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  • Primary care  

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  • Health care providers  

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  • Medical services  

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  • Quality of care  

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  • Islam  

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