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Table 1.

Interview guide.

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Table 2.

Characteristics of the 32 family members interviewed for the study.

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Table 2 Expand

Table 3.

Characteristics of the 26 patients whose family members were interviewed for the study.

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Table 3 Expand

Table 4.

Data structure.

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Table 5.

Diary entries related to the communication experience.

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Table 6.

Diary entries related to the emotional experience.

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Table 7.

Diary entries related to the humanisation experience.

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Table 7 Expand

Figure 1.

Components of the ICU-diary experience that helped to humanize the ICU experience for the families.

For family members, participating in an ICU diary generated an emotional experience that built a connection with the patient and ensured continuation of the family story in the ICU. The diary enhanced the communication experience by providing medical information and describing the patient's story. The diary humanized the ICU.

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