Fig 1.
Patterns of interaction in the workplace.
Horizontal movement represents production, vertical movement represents interaction. (A) Each worker W works on a range 1/n of tasks, passing work n − 1 times. (B) Worker W and customer C engage in frequent interactions. (C) Each worker W needs physical access to a key resource R.
Table 1.
Definition of social distancing indexes.
Fig 2.
Teamwork and customer contact are highly correlated.
Each circle represents an occupation. Teamwork and customer contact indexes are constructed as explained in main text.
Fig 3.
Workers in customer-facing occupations with face-to-face interaction can rarely work from home.
Filled circles represent the occupations where face-to-face contacts are more important than emails and memos. Hollow circles represent the occupations where emails and memos are more important than face-to-face contacts. The indexes are constructed as explained in main text.
Fig 4.
Workers in teamwork-intensive occupations with face-to-face interaction can rarely work from home.
Filled circles represent the occupations where face-to-face contacts are more important than emails and memos. Hollow circles represent the occupations where emails and memos are more important than face-to-face contacts. The indexes are constructed as explained in main text.
Table 2.
Retail, accommodation and restaurants are the most communication intensive.
Table 3.
Employment decline was sharpest in customer-facing industries.
Table 4.
The five most affected sectors require more than 14 percent wage subsidy.