About the Authors

David Jütte

Roles Conceptualization, Data curation, Formal analysis, Investigation, Methodology, Project administration, Resources, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliation Marketing Center Münster, University of Münster, Münster, Germany

Thorsten Hennig-Thurau

Roles Conceptualization, Formal analysis, Investigation, Methodology, Supervision, Validation, Writing – original draft, Writing – review & editing

tht@wiwi.uni-muenster.de

Affiliation Marketing Center Münster, University of Münster, Münster, Germany

Gerrit Cziehso

Roles Conceptualization, Investigation, Methodology, Validation, Writing – review & editing

Affiliation Marketing Center Münster, University of Münster, Münster, Germany

Henrik Sattler

Roles Funding acquisition, Investigation, Methodology, Supervision, Writing – review & editing

Affiliation Marketing & Branding, University of Hamburg, Hamburg, Germany

Competing Interests

The authors have declared that no competing interests exist.