About the Authors

Alice Giese

Roles Conceptualization, Data curation, Formal analysis, Methodology, Project administration, Resources, Software, Validation, Visualization, Writing – original draft, Writing – review & editing

Affiliations Competence Center for Health Data Science, Faculty of Health Sciences and Medicine, University of Lucerne, Lucerne, Switzerland, School of Business and Centre for Health Research, University of Southern Queensland, Toowoomba, Queensland, Australia, Institute of Primary Care, University of Zurich and University Hospital Zurich, Zurich, Switzerland

Rasheda Khanam

Roles Supervision, Writing – review & editing

Affiliation School of Business and Centre for Health Research, University of Southern Queensland, Toowoomba, Queensland, Australia

Son Nghiem

Roles Supervision, Writing – review & editing

Affiliation College of Health & Medicine, Australian National University, Canberra, Australian Capital Territory, Australia

Anthony Staines

Roles Writing – review & editing

Affiliations IFROSS Institute, University of Lyon III, Lyon, France, Hospital Federation of Vaud, Prilly, Vaud, Switzerland

Thomas Rosemann

Roles Conceptualization, Writing – review & editing

Affiliation Institute of Primary Care, University of Zurich and University Hospital Zurich, Zurich, Switzerland

Stefan Boes

Roles Writing – review & editing

Affiliation Competence Center for Health Data Science, Faculty of Health Sciences and Medicine, University of Lucerne, Lucerne, Switzerland

Michael M. Havranek

Roles Conceptualization, Data curation, Formal analysis, Methodology, Supervision, Validation, Writing – original draft, Writing – review & editing

michael.havranek@unilu.ch

Affiliation Competence Center for Health Data Science, Faculty of Health Sciences and Medicine, University of Lucerne, Lucerne, Switzerland

Competing Interests

MH provides consulting and analysis services regarding quality indicators for the Swiss National Association for Quality Development in Hospitals and Clinics (ANQ), and their software partner INMED GmbH. However, these organizations were not involved in either the design, conduction, analysis, and interpretation of the study, or the writing and publication of this manuscript. There are no additional patents, products in development or marketed products associated with this research to declare. This does not alter our adherence to PLOS ONE policies on sharing data and materials. The other authors have no conflicts of interest to declare that are relevant to the content of this article.