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Visualising Conversation Structure across Time: Insights into Effective Doctor-Patient Consultations

Figure 4

Features of a poor task focussed but good rapport building doctor/patient consultation.

Good engagement between the doctor (blue) and patient (red) is observed if non-medical concepts are included (left-hand plot); however removing non-medical concepts highlights how the consultation does not contain good engagement on medical concepts (right-hand plot).

Figure 4

doi: https://doi.org/10.1371/journal.pone.0038014.g004