Persistence and Availability of Web Services in Computational Biology
In our survey among 274 authors, we asked about problems using other bioinformatics Web services. The order of answers was randomized for each respondent and multiple answers were possible. Ranked in the first place is the users' main complaint, i.e., that the Web site hosting the service was not functional. We can therefore infer that users are willing to overlook other problems with a service as long as it is in fact functional.